Not sure for this particular case, but this type of thing often happens after your browser has been updated. Depending on your settings, you may not be aware that it has been updated. For example, when I updated from IE 9 to IE10 and from IE10 to IE11, a number of websites would not work properly until the website owners updated their own systems. This can take weeks or months. There is a workaround: set the website to run in "Compatibility Mode". I presume the same is possible for other browsers (Chrome, Firefox etc) whenever they do major updates. David M -----Original Message----- From: Colin Mills Sent: Wednesday, March 26, 2014 9:22 AM To: sog-uk@rootsweb.com Subject: Re: [SOG-UK] FamilySearch My point was that it worked for me until this weekend, but not yesterday. Has the facility to save as a spreadsheet (1) been withdrawn altogether (2) been suspended (3) run into a temporary blip? Saving spreadsheets was quite useful, especially in large files (for one-namers and one-placers) Regards, Colin Mills On 25/03/2014 22:48, David Beakhust wrote: > Revise that. The export button appears only if you are viewing batch > results, not search results. It does not work for me either. > Also tried on a tablet, and there the button animation is fine, but no > download. Click the button and a balloon appears "export to xls"; tap that > and it goes, but no file. > Dave Beakhust > > > > > On 25 March 2014 22:13:07 David Beakhust <dave@beakhust.com> wrote: > >> I don't see any export results button (never have), only copy or print. >> Can you specify how exactly to repeat the issue, as i might be looking at >> the wrong kind of result. >> Outwit hub may be an answer. >> >> Dave Beakhust >> >> >> >> >> On 25 March 2014 21:30:34 Colin Mills <colinmills@phonecoop.coop> wrote: >> >>> I have over the last few weeks searched FamilySearch on a few parishes >>> an by clicking on the <Export Results> button been able to download the >>> results as a series of Excel spreadsheets whIich I have been able to >>> knock into shape and save as a dBase III file. >>> >>> Today when I clicked on the <Export Results> button a dotted line formed >>> around the button but nothing more happened. Is it me or my system, or >>> is there a problem with FamilySearch? >>> >>> Regards, Colin Mills >>> >>> --- >>> This email is free from viruses and malware because avast! Antivirus >> protection is active. >>> http://www.avast.com >>> >>> >>> ------------------------------- >>> To unsubscribe from the list, please send an email to >> SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the >> quotes >> in the subject and the body of the message >> >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to > SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message > > > > ------------------------------- > To unsubscribe from the list, please send an email to > SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message > --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com ------------------------------- To unsubscribe from the list, please send an email to SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message