Thanks to you and Tim for that suggestion. I will try that. -----Original Message----- From: sog-uk-bounces@rootsweb.com [mailto:sog-uk-bounces@rootsweb.com] On Behalf Of Dave Beakhust Sent: 28 June 2014 00:02 To: sog-uk@rootsweb.com Subject: Re: [SOG-UK] FMP Else Churchill may be the person you want. Email Genealogy AT .... She is on twitter, too. On 27 June 2014 22:44:37 Tim Powys-Lybbe <tim@powys.org> wrote: > On 27 Jun at 11:00, "Lin & David" <lin@boots1.demon.co.uk> wrote: > > > Its interesting to see continuing comments about the FMP. On 17 > > April I sent the following email to the Chief Executive of the SOG > > using the address 'ceo@sog.org.uk'. and received no reply. Whilst I > > do not expect the SOG to share my views about FMP, or the need to > > express concern, I was disappointed at the apparent lack of interest > > in members views. I am sure Ms Perrin is a very busy individual but > > the courtesy of a brief acknowledgement would have been nice! > > > > Lin > > Try sending it to the Genealogist or the chairman of trustees. The > ceo looks after the administration of the Society. > > > ---------------------------------------------------------------------- > ------ > > ------------------------------------------ > > > > Dear Ms Perrin > > > > I have for years been a keen user of Find My Past and pleased that > > the SoG has been associated with the company. However, as you may > > be aware many members have expressed their disquiet and > > disappointment following the launch of Find My Past's new system. I > > doubt you have the time to routinely monitor the SOG members forum > > but their messages do provide an eloquent description of the > > problems encountered. The new system is slow, difficult to use, poorly designed and lacks many > > of the search facilities of the previous version. It is so bad that > > I cannot believe it was tested with the help of genealogists. A high > > volume of complaints can be seen on its own website and on Facebook. > > > > The SoG is described as one of the FMP's partners. I feel the SoG's > > reputation will be damaged by its continuing association with an > > organisation which appears to have behaved with a lack of > > professionalism, with little concern for its users or for the ease > > of access to information provided by its partners. > > > > I am writing to ask whether the SoG has, or will be, making an > > official representation to the company to express its concern. > > > > Regards Lin Howard > > > > (Member No. 011443) > > > > > > > > ------------------------------- To unsubscribe from the list, please > > send an email to SOG-UK-request@rootsweb.com with the word > > 'unsubscribe' without the quotes in the subject and the body of the > > message > > > > > > > -- > Tim Powys-Lybbe tim@powys.org > for a miscellany of bygones: http://powys.org/ > > ------------------------------- > To unsubscribe from the list, please send an email to > SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message ------------------------------- To unsubscribe from the list, please send an email to SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message