<<snipped>> Is anyone else suffering from impossibly slow times for originals to load? I mean in excess of 20 minutes? ... Search results take a minute or so but then when I try to view the original, the problems start. Since the change over I have only managed to view one original. <<snipped>> I may be tempting fate - but no, I've had nothing like that. It has definitely been very patchy - sometimes taking no more than a second or two, sometimes it gets pretty much stuck on the green circle of death. Occasionally I'll re-click the view button for a stuck image and the new one will flash up. (I'm on Firefox, Windows 7). All sounds like a database that is in dire need of tuning - and no, that's not something that can be done by someone with minimal experience between sorting out a couple of census screens. I've had guys tearing their hair out at work over database tuning when normal tuning tactics have made no difference, and things that rightly should have made zero difference proving to be the answer to life, the universe and everything. Nearly. Adrian B