The British firm, TWR Computing, which used to supply and support TMG is no longer doing so. The UK version of TMG has recently been updated by Wholly Genes and I have always found the support I have received from the States to be first class - even to the extent of them 'phoning me on occasions. I would suggest John you get TMG direct from the States as I have done. David Henwood ----- Original Message ----- From: "Mitchelmore" <post@jkmitchelmore.plus.com> To: <SOG-UK-L@rootsweb.com> Sent: Friday, April 25, 2014 12:06 PM Subject: [SOG-UK] Genealogy Software >I currently use The Master Genealogist (TMG) software. I chose this because >of its comprehensive features, although it is not particularly user >friendly. As it seems that the UK version is no longer supported I am >looking for a replacement. Family Tree Maker is a leading candidate but >there have been adverse reports about the latest version. > I should be grateful for advice and suggestions. > John Mitchelmore > > ------------------------------- > To unsubscribe from the list, please send an email to > SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message >

I would agree with David Henwood that support for TMG from Wholly Genes in the USA is second to none. From my early days as a user I received first class support, including personal phone calls from the President of the company shortly after I had posted a query on the mailing list or support forum. I felt so grateful for this excellent customer service that I declined their offer of payment for my work on the UK version of the software back in 2004. Caroline Gurney On 25 April 2014 16:39, Henwood Family Tree <FamilyTree.Henwood@btinternet.com> wrote: > The British firm, TWR Computing, which used to supply and support TMG is no > longer doing so. > > The UK version of TMG has recently been updated by Wholly Genes and I have > always found the support I have received from the States to be first class - > even to the extent of them 'phoning me on occasions. > > I would suggest John you get TMG direct from the States as I have done. > > David Henwood

I have always obtained my UK version from the USA and their support has been first class. I find the product excellent for what I need. Chris -----Original Message----- From: sog-uk-bounces@rootsweb.com [mailto:sog-uk-bounces@rootsweb.com] On Behalf Of Henwood Family Tree Sent: 25 April 2014 16:39 To: sog-uk@rootsweb.com Subject: Re: [SOG-UK] Genealogy Software The British firm, TWR Computing, which used to supply and support TMG is no longer doing so. The UK version of TMG has recently been updated by Wholly Genes and I have always found the support I have received from the States to be first class - even to the extent of them 'phoning me on occasions. I would suggest John you get TMG direct from the States as I have done. David Henwood ----- Original Message ----- From: "Mitchelmore" <post@jkmitchelmore.plus.com> To: <SOG-UK-L@rootsweb.com> Sent: Friday, April 25, 2014 12:06 PM Subject: [SOG-UK] Genealogy Software >I currently use The Master Genealogist (TMG) software. I chose this because >of its comprehensive features, although it is not particularly user >friendly. As it seems that the UK version is no longer supported I am >looking for a replacement. Family Tree Maker is a leading candidate but >there have been adverse reports about the latest version. > I should be grateful for advice and suggestions. > John Mitchelmore > > ------------------------------- > To unsubscribe from the list, please send an email to > SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message > ------------------------------- To unsubscribe from the list, please send an email to SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

Thanks to you all for your constructive comments and suggestions. It does seem to be a matter of personal appeal, so though it is time consuming I'll get trial versions of the ones you recommend. Efficiency at importing events, sources and notes is an important consideration: TMG, which I have been using for several years, is particularly good at this but I am still sorting out input queries. If there is sufficient interest perhaps SOG could arrange an (annual ?) event where the leading packages could be demonstrated and features compared. I'm sure the suppliers would subsidise it. I realised how dated TMG had become when I saw a demonstration of Family Tree Maker. Perhaps that is why TWR Computing have withdrawn support. John Mitchelmore