I had terrible trouble with images (on FamilySearch) taking forever to load at my local LDS Family History Centre this week. Their default browser was Firefox but when I switched to Chrome (which I use at home) all the images opened in seconds. I think Firefox is the problem although it would be good if everything worked the same in all browsers! Rae Knight On 17 April 2014 20:22, Adrian Bruce <abruce@madasafish.com> wrote: > <<snipped>> > Is anyone else suffering from impossibly slow times for originals to > load? I mean in excess of 20 minutes? ... Search results take a minute > or so but then when I try to view the original, the problems start. > Since the change over I have only managed to view one original. > <<snipped>> > > I may be tempting fate - but no, I've had nothing like that. It has > definitely been very patchy - sometimes taking no more than a second or > two, > sometimes it gets pretty much stuck on the green circle of death. > Occasionally I'll re-click the view button for a stuck image and the new > one > will flash up. (I'm on Firefox, Windows 7). > > All sounds like a database that is in dire need of tuning - and no, that's > not something that can be done by someone with minimal experience between > sorting out a couple of census screens. I've had guys tearing their hair > out > at work over database tuning when normal tuning tactics have made no > difference, and things that rightly should have made zero difference > proving > to be the answer to life, the universe and everything. Nearly. > > Adrian B > > > > > ------------------------------- > To unsubscribe from the list, please send an email to > SOG-UK-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >