Thought you might like a response I had from FMP. Chris Stupples >----Original Message---- >From: info@findmypast.com >Date: 03/04/2014 9:18 >To: <chrisat53@tiscali.co.uk> >Subj: RE: New FMP > >Dear Chris, > >Thank you for taking the time to write to us, > >As you probably know, we have communicated with all of our customers by email and continue to work to understand the issues customers are having using the new website site so they can be addressed. >Findmypast has always been very customer focussed, so any customer complaints concern us greatly. We aim to give our customers the best possible family history experience and will listen to concerns and try to resolve them as quickly as possible. > >Please see our 'What's new' page which our members will find extremely helpful and can view the feedback forum: > >http://new.findmypast.co.uk/articles/help/whats-new > >If there is anything else we may help with Chris, please do not hesitate to contact us again. > > > >Kind Regards, > > >Alex Brett >findmypast.co.uk Support Team > >=============================== > >Your announcement regarding the 'new' FMP arrived this morning - an event I >dreaded based on the experiences reported by my fellow amateur genealogists >through the SoG forum. I sincerely hope you have been kept appraised of all >the doubts and concerns that have been raised and will act accordingly. > >Chris >Stupples (a fairly long time subscriber). > >______________________________________________________________________ >This email has been scanned by the brightsolid Email Security System. Powered by MessageLabs >______________________________________________________________________ >