I have good news and bad news, the missing certificate has arrived, the bad news is that it looks like it was scrawled with pencil and much of it is illegible, and as I can see that it is my gg grandmothers birth in 1846. unfortunately I cannot read the London Suburb where she was born nor can I read her mothers maiden name, I also know that I can`t cross reference on FreeBMD because the parents, married about 1930. Joe ----- Original Message ----- From: "Bridget Meads" <bridgetmeads@btinternet.com> To: <cainjo1@postmaster.co.uk>; "Brad Rogers" <brad@fineby.me.uk> Cc: "Sussex FHG" <sfhg@rootsweb.com> Sent: Monday, June 16, 2008 6:34 PM Subject: Re: [SFHG] Fw: Fw: missing certificate GQ >I agree with John ..... "errors contained within the certificates should be > quite rare" > -but so rare that mistakes should be able to be corrected quite quickly! > We should not have to wait another fortnight, before enjoying the courtesy > of a reply & only then after spending time and money on the phone! > > All people make mistakes, I know I do,,, but most of us try to correct > them > ASAP! > > Regards > Bridget 10773 > ----- Original Message ----- > From: "John Cain" <cainjo1@postmaster.co.uk> > To: "Brad Rogers" <brad@fineby.me.uk> > Cc: "Sussex FHG" <sfhg@rootsweb.com> > Sent: Monday, June 16, 2008 9:18 AM > Subject: Re: [SFHG] Fw: Fw: missing certificate GQ > > >> Hello all. >> I too have had a few problems with certificates, missing ones or the >> wrong >> ones being sent. >> I do noy bother with the phone. I write direct to the GRO (not so easy if >> you are in Oz like Joe) and usually get the correct certicate within 7 >> days. >> Actually errors contained within the certificates should be quite rare. >> Most certificates are produced these days by photocopying from the >> register books. So if there are errors they were done by the registrars >> copying from their own register books into the second register book to be >> sent to the GRO (or whatever it was called at the time). >> It is only occasionally, when the entry is difficult to read, thet the >> GRO >> gave to manually copy a certificate. Then errors can crrep in. >> Regards to all. >> John Cain 10370 >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> SFHG-request@rootsweb.com with the word 'unsubscribe' without the quotes >> in the subject and the body of the message >> > > > > ------------------------------- > To unsubscribe from the list, please send an email to > SFHG-request@rootsweb.com with the word 'unsubscribe' without the quotes > in the subject and the body of the message

I have found the 'service' pretty bad, too, considering the cost of certificates. Perhaps SFHG could 'officially', with several thousand genealogists behind them, make representation to GRO. It might carry a lot more weight than individual complaints. As an aside, I recently phoned for, and got, a birth certificate for my wife (who had lost hers). It cost nearly £30, had the wrong father's occupation, and they didn't even ask who I was! Tony 9967 On 16/06/2008, Joe Austen <austengenealogy@iprimus.com.au> wrote: > I have good news and bad news, the missing certificate has arrived, the bad > news is that it looks like it was scrawled with pencil and much of it is > illegible, and as I can see that it is my gg grandmothers birth in 1846. > unfortunately I cannot read the London Suburb where she was born nor can I > read her mothers maiden name, I also know that I can`t cross reference on > FreeBMD because the parents, married about 1930. Joe > ----- Original Message ----- > From: "Bridget Meads" <bridgetmeads@btinternet.com> > To: <cainjo1@postmaster.co.uk>; "Brad Rogers" <brad@fineby.me.uk> > Cc: "Sussex FHG" <sfhg@rootsweb.com> > Sent: Monday, June 16, 2008 6:34 PM > Subject: Re: [SFHG] Fw: Fw: missing certificate GQ > > > >I agree with John ..... "errors contained within the certificates should be > > quite rare" > > -but so rare that mistakes should be able to be corrected quite quickly! > > We should not have to wait another fortnight, before enjoying the courtesy > > of a reply & only then after spending time and money on the phone! > > > > All people make mistakes, I know I do,,, but most of us try to correct > > them > > ASAP! > > > > Regards > > Bridget 10773 > > ----- Original Message ----- > > From: "John Cain" <cainjo1@postmaster.co.uk> > > To: "Brad Rogers" <brad@fineby.me.uk> > > Cc: "Sussex FHG" <sfhg@rootsweb.com> > > Sent: Monday, June 16, 2008 9:18 AM > > Subject: Re: [SFHG] Fw: Fw: missing certificate GQ > > > > > >> Hello all. > >> I too have had a few problems with certificates, missing ones or the > >> wrong > >> ones being sent. > >> I do noy bother with the phone. I write direct to the GRO (not so easy if > >> you are in Oz like Joe) and usually get the correct certicate within 7 > >> days. > >> Actually errors contained within the certificates should be quite rare. > >> Most certificates are produced these days by photocopying from the > >> register books. So if there are errors they were done by the registrars > >> copying from their own register books into the second register book to be > >> sent to the GRO (or whatever it was called at the time). > >> It is only occasionally, when the entry is difficult to read, thet the > >> GRO > >> gave to manually copy a certificate. Then errors can crrep in. > >> Regards to all. > >> John Cain 10370 > >> > >> ------------------------------- > >> To unsubscribe from the list, please send an email to > >> SFHG-request@rootsweb.com with the word 'unsubscribe' without the quotes > >> in the subject and the body of the message > >> > > > > > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > > SFHG-request@rootsweb.com with the word 'unsubscribe' without the quotes > > in the subject and the body of the message > > > ------------------------------- > To unsubscribe from the list, please send an email to SFHG-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message >

On Mon, 16 Jun 2008 20:06:24 +1000 "Joe Austen" <austengenealogy@iprimus.com.au> wrote: Hello Joe, > news is that it looks like it was scrawled with pencil and much of it > is illegible, and as I can see that it is my gg grandmothers birth in If it's illegible, send it back, asking for a replacement. Or, if you wish, 'phone or email them first and ask if somebody can check the original and send you a transcript because you can't make it out. IME, the GRO are very helpful that way. Recently, I have seen an upswing in complaints about the GRO's service. I know that they're recovering from a large increase in the usual number of orders. They have also been moved from the ONS to Passports & Identity(1). It's possible that temporary staff have been taken on to cope with the backlog, and they're not 100% familiar with procedures. (1) Who, no doubt, are sticking their oar in, making their presence felt, just like a dog marks new territory. Already the nice friendly blue GRO logo has gone from the web site to be replaced by the more aggressive looking PID logo. I miss the nice friendly blue logo. :-( -- Regards _ / ) "The blindingly obvious is / _)rad never immediately apparent" I'd hate to look into those eyes and see an ounce of pain Sweet Child O'Mine - Guns 'N' Roses