Hi Listers, I have just upgraded my FTM software to 2008 since I am now using Windows Vista on a new larger Hard Disk Drive. The product loaded properly, but did not ask me to register the product or activate the 3 months free subscription to Ancestry.co.uk. I clicked on help an accessed these two items. I got the message: Authentication with the server failed. I have checked my connection, firewall and protocols - they show FTM 2008 allowed. I use Windows Live OneCare as it integrates very well with Windows. The program did update the latest software patch automatically. I seem to have checked what I believe to be the obvious, and as administrator, I did click "Allow" this program when asked. Has anyone else had a similar problem? Annoyingly, I get the "Authentication with the server failed" dialogue box appearing constantly, when using the program. I have noticed that on my purchase invoice it says: Family Tree Maker 2008 Deluxe for Ancestry Customers. I am not currently a member! Is it a condition of use to be a member first? Should it not allow the free subscription to be registered anyway? I also noticed that my tree database was loaded to their website without asking my permission! Any help greatly appreciated. Peter Yates SFHG 252