I have just received an email from Ancestry stating that they are going to repay the debited amount to my card. They are a good resource that I will continue to use, on a limited basis, their record keeping however bears watching. Joe ----- Original Message ----- From: "Jean Seaton" <wkseaton@shaw.ca> To: "'Joe Austen'" <austengenealogy@iprimus.com.au>; <SFHG-L@rootsweb.com>; <EOLFHS-MEMBERS-L@rootsweb.com>; <hampshire@rootsweb.com> Sent: Tuesday, July 29, 2008 1:54 AM Subject: RE: [SFHG] Ancestry.com > Dear Joe, > > Your experience of Ancestry is a lot like mine. Their web site > mentioned a three-month subscription, which I paid for. Then at the end > of > three months I cancelled the subscription, at which point they tried to > tell > me that I had signed up for a year's subscription. I made such a fuss > that > they finally said I could cancel the subscription if I paid a penalty, so > I > did that in order to get free of their cheating. Not long after, there > was > a class action suit against Ancestry (in the U.S), which Ancestry lost. > So > I have never had anything to do with Ancestry again. Jean Seaton in > Canada. > > > -----Original Message----- > From: sfhg-bounces@rootsweb.com [mailto:sfhg-bounces@rootsweb.com] On > Behalf > Of Joe Austen > Sent: Monday, July 28, 2008 4:14 AM > To: SFHG-L@rootsweb.com; EOLFHS-MEMBERS-L@rootsweb.com; > hampshire@rootsweb.com > Subject: [SFHG] Ancestry.com > > A word of warning regarding the above. This warning will probably not be a > great surprise to longer term listers, but is intended more for the newer > researchers. > On the 25th of May 2008 I took out a 1 month subscription to the Ancestry > UK and Ireland Collection, on the 26th of May I cancelled the > subscription. > This allowed me to continue using the subscription without the need to > remember to cancel it on the due date, having had experience of Ancestry > renewing without authorisation in the past. I felt safe having done this. > I > don`t mind paying if I`m using it. but I would only use it for 4 or 5 > months > a year. So why pay for 12. > Imagine my disgust to find that on the 26th of June they debited my card > for another month. Now I have to go through a lot of hassle to get my > money > back. Regards Joe Austen in OZ > > ------------------------------- > To unsubscribe from the list, please send an email to > SFHG-request@rootsweb.com with the word 'unsubscribe' without the quotes > in > the subject and the body of the message > >