A word of warning regarding the above. This warning will probably not be a great surprise to longer term listers, but is intended more for the newer researchers. On the 25th of May 2008 I took out a 1 month subscription to the Ancestry UK and Ireland Collection, on the 26th of May I cancelled the subscription. This allowed me to continue using the subscription without the need to remember to cancel it on the due date, having had experience of Ancestry renewing without authorisation in the past. I felt safe having done this. I don`t mind paying if I`m using it. but I would only use it for 4 or 5 months a year. So why pay for 12. Imagine my disgust to find that on the 26th of June they debited my card for another month. Now I have to go through a lot of hassle to get my money back. Regards Joe Austen in OZ

Dear Joe, Your experience of Ancestry is a lot like mine. Their web site mentioned a three-month subscription, which I paid for. Then at the end of three months I cancelled the subscription, at which point they tried to tell me that I had signed up for a year's subscription. I made such a fuss that they finally said I could cancel the subscription if I paid a penalty, so I did that in order to get free of their cheating. Not long after, there was a class action suit against Ancestry (in the U.S), which Ancestry lost. So I have never had anything to do with Ancestry again. Jean Seaton in Canada. -----Original Message----- From: sfhg-bounces@rootsweb.com [mailto:sfhg-bounces@rootsweb.com] On Behalf Of Joe Austen Sent: Monday, July 28, 2008 4:14 AM To: SFHG-L@rootsweb.com; EOLFHS-MEMBERS-L@rootsweb.com; hampshire@rootsweb.com Subject: [SFHG] Ancestry.com A word of warning regarding the above. This warning will probably not be a great surprise to longer term listers, but is intended more for the newer researchers. On the 25th of May 2008 I took out a 1 month subscription to the Ancestry UK and Ireland Collection, on the 26th of May I cancelled the subscription. This allowed me to continue using the subscription without the need to remember to cancel it on the due date, having had experience of Ancestry renewing without authorisation in the past. I felt safe having done this. I don`t mind paying if I`m using it. but I would only use it for 4 or 5 months a year. So why pay for 12. Imagine my disgust to find that on the 26th of June they debited my card for another month. Now I have to go through a lot of hassle to get my money back. Regards Joe Austen in OZ ------------------------------- To unsubscribe from the list, please send an email to SFHG-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message