Thanks for that Tony.  I had this problem and only got it sorted yesterday and it took me a lot longer than it took you!! Sadly of course, if the problem was not sorted I would not have been able to view your email. So word of mouth is the answer.  Kind regards Roger ----- Original Message ---- From: Tony Golding <me@tonygolding.com> To: SFHG <SFHG-L@rootsweb.com> Sent: Friday, 11 July, 2008 8:47:49 AM Subject: [SFHG] Problem with Windows & ZoneAlarm Hi Listers If anyone out there is using ZoneAlarm products to protect their systems, DO NOT install the Microsoft update KB951748 (Microsoft Security Bulletin Reference MS08-037), issued this week, until you have updated ZoneAlarm to the latest version (see http://www.zonealarm.com/store/content/support/support.jsp?dc=56pus&ctry=GB& lang=en). If you do, you will probably lose your Internet access. I did, and it took me 1.5 hours to work out why and resolve the problem! Unfortunately if the MS update has already been installed, users won't see the warnings, and won't be able to search for the answer. If you know anyone in this position, the answer is to remove the MS update, then apply the ZA update, then re-apply the MS update. Hope this saves someone the time and inconvenience I just experienced! Regards Tony Golding (11552) ------------------------------- To unsubscribe from the list, please send an email to SFHG-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message __________________________________________________________ Not happy with your email address?. Get the one you really want - millions of new email addresses available now at Yahoo! http://uk.docs.yahoo.com/ymail/new.html