In a message dated 5/17/2005 10:54:04 AM Eastern Standard Time, skarlettebill@yahoo.com writes: Joan: I've tried to find an AOL email address to write my complaints to them. Do you know an address that's used for this? Vicki Vicki- To contact AOL about any issues you have with the software or to suggest enhancements, go to keyword: TELL US. Joan