I found out the hard way that AOL only keeps e-mails in your mailbox for 27 days. When they changed their policy is something I don't know. An important e-mail I needed for court during my recent divorce was deleted by AOL. Their policy isn't a fair one I feel. The price for their service is one of the most costly. Most people I've talked to who have AOL aren't aware of this policy. How does a person backup, for example, an e-mail? Is this possible? Vicki Barry <barry@yobunny.co.uk> wrote: Hello Orvilmandy, Monday, May 16, 2005, 7:32:33 PM, you wrote: Oac> Thank, Barry and Lance, for your input on the above problem. Oac> Everything seems to be okay with Ad-Aware, now. However, I seem Oac> to have another problem. Oac> All my "Saved on my PC" files have disappeared. Now when I try to Oac> save something to my PC, I just get the chance to save it in the Oac> Incoming/Saved Mail file, the list of mail I have sent, or Oac> allowing me to set up a new file. Is this saving e-mails to your PC ? AOL use their own proprietary e-mail program and I'm not sure how this works but there will probably be some setting that's got altered somehow. Generally though, your e-mails are not stored on your own PC but on AOL's servers and there's a limit to how much can be stored so old stuff will get removed to make way for new. More than once I've come across folks who left important e-mails on their AOL account find they just disappeared without warning, hence the need to keep important stuff locally, but see below about backing up !! If you know the name of one of those files then you can always search for it and find out where Windows has moved them. Oac> I had lots of important information saved here, and I would Oac> really like to get it back. Can you tell me how, and/or explain Oac> what is happening? There is a major rule when using PC's - always backup your data !! More than once if it's vital and irreplaceable. When it comes to losing data it's a question of 'when' not 'if' and eventually that nice new system is going to crash out on you big style and need a new Hard Drive, not always leaving your data intact :-( Oac> Thanks for the help and the patience. I am slowly, (or maybe not Oac> so slowly), going out of my mind. I surely do not know what is Oac> going on. You don't have to be mad to use a PC - but you soon will be -- Best regards, Barry mailto:barry@yobunny.co.uk MicroSoft Free Zone running Xandros 2.0 Deluxe ==== SENIOR-NEWBIE Mailing List ==== To leave the list, click here and send: mailto:SENIOR-NEWBIE-L-request@rootsweb.com?subject=unsubscribe To leave the DIGEST, click here and send: mailto:SENIOR-NEWBIE-D-request@rootsweb.com?subject=unsubscribe ============================== New! Family Tree Maker 2005. Build your tree and search for your ancestors at the same time. Share your tree with family and friends. Learn more: http://landing.ancestry.com/familytreemaker/2005/tour.aspx?sourceid=14599&targetid=5429 --------------------------------- Do you Yahoo!? Yahoo! Small Business - Try our new resources site!