Lance: my cable internet is provided by Sigecom. Is this what you mean? What I'm wanting to do is notify them of the virus's that are coming into my mailbox. My AOL e-mail isn't receiving any of these...only the yahoo address. Thank goodness, I've not opened any. They have a German subject line. Is anyone else having this problem? Would this be how I would handle this or is there another road I should take. TIA, Vicki Lance <lance.b.4u@gmail.com> wrote: Vicki, your "ISP" is usually the bit after the "@" in your normal address. You are using Yahoo Mail, as a web mail service, to send and receive, but you would be connecting to the Internet (normally) and Yahoo through your "ISP". Who do you pay your monthly account to for connecting to the Internet? That should have the name, address and contact number/email address for "Support" on it. Lance P. S. Check out Legacy Family Tree today! This full featured genealogy program can be downloaded FREE at http://www.LegacyFamilyTree.com/Index.asp?mid=52583ii -----Original Message----- From: V Billings [mailto:skarlettebill@yahoo.com] Sent: Monday, 16 May 2005 9:06 AM To: SENIOR-NEWBIE-L@rootsweb.com Subject: [SR-NEWBIE] ISP My ISP...how do I know who I'm using? Once I have the answer to this question, how do I contact my ISP? Vicki --------------------------------- Yahoo! Mail Mobile Take Yahoo! Mail with you! Check email on your mobile phone. ==== SENIOR-NEWBIE Mailing List ==== The focus of this list is on helping Seniors to learn to use computers and the Internet. Tolerance and patience are the watchwords. For help in genealogical research methods and procedures, join ROCKINGCHAIR-ROOTS. Click and send: mailto:ROCKINGCHAIR-ROOTS-L-request@rootsweb.com?subject=subscribe ============================== Search the US Census Collection. Over 140 million records added in the last 12 months. Largest online collection in the world. Learn more: http://www.ancestry.com/s13965/rd.ashx -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.11.10 - Release Date: 2005-05-13 ==== SENIOR-NEWBIE Mailing List ==== The focus of this list is on helping Seniors to learn to use computers and the Internet. Tolerance and patience are the watchwords. For help with genealogical research methods and procedures, join ROCKINGCHAIR-ROOTS. Click and send: mailto:ROCKINGCHAIR-ROOTS-L-request@rootsweb.com?subject=subscribe ============================== Jumpstart your genealogy with OneWorldTree. Search not only for ancestors, but entire generations. Learn more: http://www.ancestry.com/s13972/rd.ashx --------------------------------- Yahoo! Mail Stay connected, organized, and protected. Take the tour