Aha!!! I think I now know what caused the AOL e-mail system to change. Until maybe September or the first part of October, I had AOL 8.0. At that time I decided to download 9.0. Is this one of the differences in the two programs? If it is, I'm deleting 9.0 and going back to 8.0. JYoung6180@aol.com wrote: In a message dated 5/16/2005 7:52:25 PM Eastern Standard Time, barry@yobunny.co.uk writes: However, I seem Oac> to have another problem. Oac> All my "Saved on my PC" files have disappeared. Now when I try to Oac> save something to my PC, I just get the chance to save it in the Oac> Incoming/Saved Mail file, the list of mail I have sent, or Oac> allowing me to set up a new file. Is this saving e-mails to your PC ? AOL use their own proprietary e-mail program and I'm not sure how this works but there will probably be some setting that's got altered somehow. Generally though, your e-mails are not stored on your own PC but on AOL's servers and there's a limit to how much can be stored so old stuff will get removed to make way for new. More than once I've come across folks who left important e-mails on their AOL account find they just disappeared without warning, hence the need to keep important stuff locally, but see below about backing up !! If you know the name of one of those files then you can always search for it and find out where Windows has moved them. ----- In AOL's email program your new/unread mail and your sent mail and your old/read mail are kept for a specific duration on AOL's servers. After that they are gone. However, you can select the option to Save on AOL or Save on my PC which places the mail into a permanent folder on your hard drive. As I understand it in AOL 9.0 they changed how this feature works because too many novice users were selecting the Save on my PC option and unknowingly letting old emails build up to huge levels in their new saved mail folder. As a result some "brilliant" programmer decided that what was needed was an automatic deletion of these saved emails....but they are only deleted if they are saved to the new saved mail folder. My solution to the problem--heck, I had assumed that SAVED ON MY PC meant exactly that--not that AOL was going to later decide to delete my saved files from my own computer--was to store mail I want to permanently save in a different folder. Joan ==== SENIOR-NEWBIE Mailing List ==== The focus of this list is on helping Seniors to learn to use computers and the Internet. Tolerance and patience are the watchwords. For help in genealogical research methods and procedures, join ROCKINGCHAIR-ROOTS. Click and send: mailto:ROCKINGCHAIR-ROOTS-L-request@rootsweb.com?subject=subscribe ============================== Census images 1901, 1891, 1881 and 1871, plus so much more. Ancestry.com's United Kingdom & Ireland Collection. Learn more: http://www.ancestry.com/s13968/rd.ashx --------------------------------- Yahoo! Mail Stay connected, organized, and protected. Take the tour