Have you checked to see if you have the latest version of AVG, either the free or paid version, whichever one you have? It might be that you have an outdated version and they are no longer supplying updates for it, but you are getting what you are getting rather than a clear message/indication that that is what is going on. Cora > Date: Fri, 10 Jun 2005 20:48:01 +1000 > From: "Jenny McLauchlan" <jenny.6@bigpond.com> > To: SENIOR-NEWBIE-L@rootsweb.com > Subject: AVG Anti-Virus Icon Grey-out. > > Hi all, > > I'm asking for help again please if anyone can do so. > > The AVG Anti-Virus Icon in my task bar has greyed out and I get a message > telling me that the Internal Virus Database is out of date > but when I try to update, a message appears each time telling me the update > was unsuccessful. > I also get a message asking me to restart the computer which I've tried > numerous times, but the icon stays grayed out. > Uninstalling then reinstalling AVG doesn't change these things. > > Can anyone help please? > > Regards, > Jenny.