Hi all, I'm asking for help again please if anyone can do so. The AVG Anti-Virus Icon in my task bar has greyed out and I get a message telling me that the Internal Virus Database is out of date but when I try to update, a message appears each time telling me the update was unsuccessful. I also get a message asking me to restart the computer which I've tried numerous times, but the icon stays grayed out. Uninstalling then reinstalling AVG doesn't change these things. Can anyone help please? Regards, Jenny.

Jenny, I would uninstall AVG and then re-install it. Doris ----- Original Message ----- From: "Jenny McLauchlan" <jenny.6@bigpond.com> To: <SENIOR-NEWBIE-L@rootsweb.com> Sent: Friday, June 10, 2005 5:48 AM Subject: [SR-NEWBIE] AVG Anti-Virus Icon Grey-out. > Hi all, > > I'm asking for help again please if anyone can do so. > > The AVG Anti-Virus Icon in my task bar has greyed out and I get a message > telling me that the Internal Virus Database is out of date > but when I try to update, a message appears each time telling me the update > was unsuccessful. > I also get a message asking me to restart the computer which I've tried > numerous times, but the icon stays grayed out. > Uninstalling then reinstalling AVG doesn't change these things. > > Can anyone help please? > > Regards, > Jenny. > > > ==== SENIOR-NEWBIE Mailing List ==== > To leave the list, click here and send: > mailto:SENIOR-NEWBIE-L-request@rootsweb.com?subject=unsubscribe > To leave the DIGEST, click here and send: > mailto:SENIOR-NEWBIE-D-request@rootsweb.com?subject=unsubscribe > > ============================== > Search Family and Local Histories for stories about your family and the > areas they lived. Over 85 million names added in the last 12 months. > Learn more: http://www.ancestry.com/s13966/rd.ashx > >

Hi Doris, > Jenny, I would uninstall AVG and then re-install it. > Thanks for trying to help but I tried that without success. All the best, Jenny.

Hello Jenny, Friday, June 10, 2005, 11:48:01 AM, you wrote: JM> Hi all, JM> I'm asking for help again please if anyone can do so. JM> The AVG Anti-Virus Icon in my task bar has greyed out and I get a JM> message telling me that the Internal Virus Database is out of date JM> but when I try to update, a message appears each time telling me JM> the update was unsuccessful. I also get a message asking me to JM> restart the computer which I've tried numerous times, but the icon JM> stays grayed out. Uninstalling then reinstalling AVG doesn't JM> change these things. Something is blocking the AVG update and the most likely reason is a Firewall - whichever one you use, check in the rules list for anything to do with AVG and remove it. Then let the Firewall re-detect AVG needing access. HTH -- Best regards, Barry mailto:barry@yobunny.co.uk MicroSoft Free Zone running Xandros 2.0 Deluxe