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    1. Re: [SR-NEWBIE] HP class action suit
    2. Joan L. Asche
    3. The suit has to do with recovery disc. When I purchased my computer in 2001 it didn't come with a recovery CD. Instead the recovery is partitioned on the hard drive. To access the recovery all I have to do is tap the F10 key as soon as the computer turns on. I'm assuming that those machines that came with a recovery CD would not be included in this suit. I know my older HP that came with a recovery disc is not. It also in not running Windows XP. When I do have to recover, I turn the machine off, disconnect everything except the mouse, keyboard, and monitor; turn it back on and start tapping F10. This accesses the recovery on the partition. Part of the problem is that HP didn't exactly tell its customers about this. I found out when my computer was one month old and stopped working. It was tech support who clued me in. To make a long story short they had to replace the tower with the one I now have. But that is how I learned to recover my HP! Nancy Tollefson wrote on 6/6/2005, 4:36 PM: > Thanks, Joan....for enlightening me.... and also for not making me > feel like some > dummy!! > > I did not realize that the tower had a different number than the > monitor!!! I just > assumed that number, was the number of the computer!!! Well, learn > something new > every day, I guess!!! > > The number on the front of the tower... was "hp Pavilion a532x"..... > didn't see > that, on the list, either....But, given the fact that I thought the > monitor number > was the computer number...it sure could have been there! > ooooooof-dah!!! is my > face red!! >

    06/06/2005 11:30:23
    1. Re: [SR-NEWBIE] HP class action suit
    2. Nancy Tollefson
    3. Joan, Thanks for the heads-up!! I think mine is on the computer itself.... but I didn't know about this "tap the F key as soon as the computer turns on", either.... You'd think that these big companies would ***eventually learn*** that being up-front about EVERYTHING is just plain a goooooood policy.... Again thanks, and I printed your reply.... I could possibly need it sometime.... PAX NancyT The suit has to do with recovery disc. When I purchased my computer in 2001 it didn't come with a recovery CD. Instead the recovery is partitioned on the hard drive. To access the recovery all I have to do is tap the F10 key as soon as the computer turns on. I'm assuming that those machines that came with a recovery CD would not be included in this suit. I know my older HP that came with a recovery disc is not. It also in not running Windows XP. When I do have to recover, I turn the machine off, disconnect everything except the mouse, keyboard, and monitor; turn it back on and start tapping F10. This accesses the recovery on the partition. Part of the problem is that HP didn't exactly tell its customers about this. I found out when my computer was one month old and stopped working. It was tech support who clued me in. To make a long story short they had to replace the tower with the one I now have. But that is how I learned to recover my HP!

    06/07/2005 05:11:11