At a guess, Bob, your computer may not be suitable to install MSN Viewer on. See if you can find any answer on a Google search www.google.com Lance P. S. Check out Legacy Family Tree today! This full featured genealogy program can be downloaded FREE at http://www.LegacyFamilyTree.com/Index.asp?mid=52583ii -----Original Message----- From: bobzmail@juno.com [mailto:bobzmail@juno.com] Sent: Saturday, 25 June 2005 3:06 AM To: SENIOR-NEWBIE-L@rootsweb.com Subject: [SR-NEWBIE] MSN Viewer I sent this before and I am trying again. Would like to get this installed since I have a friend who sents stuff with this all the time and I can not read them. I am trying to install "MSN Viewer" and it get's part of it installed and then comes up with this error message: "An I/O error occured while installing a file. This is normally caused by bad installation media or a corrupt installation file" Does anyone know what this means and how can I correct it? Thanks for your help. ==== SENIOR-NEWBIE Mailing List ==== For Newbie help with computers and genealogy see: http://freepages.genealogy.rootsweb.com/~besley/newbie.htm ============================== Census images 1901, 1891, 1881 and 1871, plus so much more. Ancestry.com's United Kingdom & Ireland Collection. Learn more: http://www.ancestry.com/s13968/rd.ashx -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.323 / Virus Database: 267.8.1/28 - Release Date: 2005-06-24