Many computers sold in the US are sold without backup CDs. The windows operating system and pre-installed applications furnished by the OEM are on a separate partition on the hard drive and the programming is accessed there using hot keys in the event of problems. I had no CDs when I bought and unpacked my computer system two and a half years ago. That was the beginning of the trend. I called HP and they did send me the set of reformat/reinstallation disks, I imagine they still do, whether now free or for a fee I don't know. There is no separate Windows CD. I am using an OEM version of XP-Home and it is part of the overall application recovery system. I am sure it is done under agreement with Microsoft. Elaine I care not what others think of what I do, but I care very much about what I think of what I do. That is character! --Theodore Roosevelt Hello Lance On Sunday, June 5, 2005, you wrote > Gerri, it will depend on where you purchased > your computer and how the > supplier set it up. Did they give you any > type of "setup CD"? That type of > CD is one that allows you to restore your > computer back to how it was when > you originally purchased it. The Product > Activation is included in that CD, > along with their version of XP and may not be > obvious in any visual way. If > you did not receive ANY type of setup CD you may have a problem. > Lance

The other day I received a message with a 800 number to call to receive the disks that are being offered as a settlement results in a lawsuit. Does anyone have that number? Thanks Marilyn