Have you used your ME Restore feature to return to a position before your had problems? That might work. Did you pay attention to http://forum.zonelabs.org/zonelabs/board/message?board.id=inst&message.id=28832 Step Four, especially: "STEP 4: RUN BACKUP ROOT CERTIFICATE REPAIR UTILITY Open your browser and navigate to the following URL. You will need to download the file and SAVE it to your desktop. Once downloaded double click on the program on your desktop to repair your root certificates. http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe I am not going to be here the rest of the day and much of tomorrow, so hopefully others can help if you have further questions about this. Elaine > I would turn off download manager if I could > find it. I did a search and nothing that says > download manager came up. I have Windows ME, do > you know where it is? > On Thu, 28 Apr 2005 13:27:33 +1000 "Lance" > <lance.b.4u@gmail.com> writes: >> Bob, try the download again. This time >> however, turn off any >> download >> manager you may be running. If you are a >> Firefox user, I would >> suggest you >> use Internet Explorer for the download as >> Firefox has a download >> manager. >> >> Once you have the new download, turn >> everything unnecessary off and >> install >> it. You should find it works this time. If >> it doesn't get back to >> me. >> >> The vsutil.dll should be lodged in your >> [drive]:\Program Files\Zone >> Labs\ZoneAlarm\repair folder. You should also have one in >> C:\Windows\system >> folder too. >> >> Lance >> >> >> P. S. Check out Legacy Family Tree today! This full featured >> genealogy >> program can be downloaded FREE at >> http://www.LegacyFamilyTree.com/Index.asp?mid=52583ii >> -----Original Message----- >> From: bobzmail@juno.com >> [mailto:bobzmail@juno.com] >> Sent: Thursday, 28 April 2005 12:56 PM >> To: SENIOR-NEWBIE-L@rootsweb.com >> Subject: Re: [SR-NEWBIE] "Open With" >> >> I am using Windows ME. >> The file is for "Zone Alarm" and anti virus >> program. Zone Alarm told >> me I >> needed to get and update. I downloaded the update to my desktop, >> zlssetup_55, and when I went to install it >> this is when I was told >> vsutil.dll was missing. >> >> >> >> >> >> On Thu, 28 Apr 2005 11:35:09 +1000 "Lance" >> <lance.b.4u@gmail.com> >> writes: >> > Bob, you didn't mention "why" you need to >> install this ".dll" (?). >> >> > >> > You didn't mention which OS you are using (?). >> > >> > "DLL" files can be saved in literally >> hundreds of places on your >> > computer. >> > You don't need to "open" it - the system >> looks after that aspect. >> >> > >> > DLL incidentally stands for "dynamic link library". It is an >> > "executable" >> > file that cannot run on its own. It can >> only run from inside an >> > executable file (which is the core of any >> program). To do this an >> >> > executable needs to "declare" the DLL >> function, then when needed >> the >> > "call" is made with the required parameters. >> > >> > That is why you need to tell us "which" program needs this >> "missing >> > dll" you are trying to install and what OS you are using. >> > >> > Lance >> > >> > P. S. Check out Legacy Family Tree today! This full featured >> genealogy >> > program can be downloaded FREE at >> > >> http://www.LegacyFamilyTree.com/Index.asp?mid=52583ii >> > -----Original Message----- >> > From: bobzmail@juno.com >> [mailto:bobzmail@juno.com] >> > Sent: Thursday, 28 April 2005 9:55 AM >> > To: SENIOR-NEWBIE-L@rootsweb.com >> > Subject: [SR-NEWBIE] "Open With" >> > >> > I have a .dll that I want to install and >> it brings up a window >> that >> > asks you to open it with one of these >> programs and it has a list. >> They >> > are all programs that are on my >> computer, like Internet Explorer, >> >> > Micro Money and all the rest microsoft programs, notepad, >> adobe,etc. I >> > have chosen each one and none of them >> work. Does this have to be >> set >> > up and how? >> > >> >