Hmmm - I can't think of anything else. Did it work a while ago ? Is it possible the Audio out is marked wrong also ? What kind of computer is it ? Some of them have a "Sound finder" program in them. Possible Windows help - no sound - should fix it. I used to use it quite a bit when I had Win98 - it always seemed to work until the next time it cut off <smile> Courtney > ----- Original Message ----- > From: "Courtney Tompkins" <ctompkins@cox.net> > >> Anything is possible- mine didn't work either and turned out the color >> coding was wrong, and as I recall it's green also. I had to plug it into >> the >> one with no color. >> Look for a same type jack right next to the one you have it plugged into >> even if it is the wrong color. >> >> Some of them say in very tiny lettering audio out, audio in - it should >> be >> on the audio out. >> >> Courtney ----- Original Message ----- From: "Sharyn Hay" <meow8@verizon.net> > I checked and yes, green is audio out and it is plugged in correctly. The > fact that I can't find > "volume control" has to be related, somehow? > > Sharyn >