I just got my computer back from repair. One of the issues I had was "no sound". They said they updated the sound card drivers and all is well. I still have no sound. Now I'm wondering exactly what I should be seeing in the Control Panel or Systems folder about sound. I have a new speaker system I bought today, thinking the old one was bad (and it was very old). I have WIN98SE as my OS. Now, here's my problem: When I go to Accessories>Entertainment>Volume Control and click on it, nothing opens. When I go to Control Panel>Sounds and try to play a sample, nothing happens because the button for 'play' is greyed out. When I try to "Find" 'volume control' or 'sound' nothing comes up. I have a WIN 98 book that says to try reinstalling Audio Compression and Volume Control from the disc. I did. They appear checked under Multimedia in the Add/Remove>Win Setup tab BUT, no Volume Control now appears under Start>Accessories>Entertainment now. What should I have, or be able to do, that I don't or can't? Regards, Sharyn

Sharyn--Are you sure you have the speakers plugged into the correct hole , it's very easy to make this mistake I have, but then I'm not the brightest kid on the block !!!! John from West Aus ----- Original Message ----- From: "Sharyn Hay" <meow8@verizon.net> To: <SENIOR-NEWBIE-L@rootsweb.com> Sent: Tuesday, July 05, 2005 10:36 AM Subject: [SR-NEWBIE] Sound problems I just got my computer back from repair. One of the issues I had was "no sound". They said they updated the sound card drivers and all is well. I still have no sound. Now I'm wondering exactly what I should be seeing in the Control Panel or Systems folder about sound. I have a new speaker system I bought today, thinking the old one was bad (and it was very old). I have WIN98SE as my OS. Now, here's my problem: When I go to Accessories>Entertainment>Volume Control and click on it, nothing opens. When I go to Control Panel>Sounds and try to play a sample, nothing happens because the button for 'play' is greyed out. When I try to "Find" 'volume control' or 'sound' nothing comes up. I have a WIN 98 book that says to try reinstalling Audio Compression and Volume Control from the disc. I did. They appear checked under Multimedia in the Add/Remove>Win Setup tab BUT, no Volume Control now appears under Start>Accessories>Entertainment now. What should I have, or be able to do, that I don't or can't? Regards, Sharyn ==== SENIOR-NEWBIE Mailing List ==== To find and join surname and location genealogy lists at RootsWeb go here: http://lists.rootsweb.com ============================== View and search Historical Newspapers. Read about your ancestors, find marriage announcements and more. Learn more: http://www.ancestry.com/s13969/rd.ashx

Hello Sharyn, Tuesday, July 5, 2005, 3:36:06 AM, you wrote: SH> I just got my computer back from repair. One of the issues I had SH> was "no sound". They said they updated the sound card drivers and SH> all is well. I still have no sound. If they charged you for the sound repair then I'd take the thing back and tell them to fix it properly this time for no extra charge. From what you say in the rest of your post I suspect there's a hardware problem or the sound is disabled in BIOS - no matter, if you sent it in for repair with a sound problem then they should have checked it out properly. When you go to collect it again, make sure they show you it working in the shop !! Did you phone them and say that your sound still isn't working ? Also, what was the other reason for sending in for fixing ?? -- Best regards, Barry mailto:barry@yobunny.co.uk MicroSoft Free Zone running Xandros 2.0 Deluxe

----- Original Message ----- From: "Barry" <barry@yobunny.co.uk> To: <SENIOR-NEWBIE-L@rootsweb.com> Sent: Tuesday, July 05, 2005 3:37 AM Subject: Re: [SR-NEWBIE] Sound problems > Hello Sharyn, > > Tuesday, July 5, 2005, 3:36:06 AM, you wrote: > > SH> I just got my computer back from repair. One of the issues I had > SH> was "no sound". They said they updated the sound card drivers and > SH> all is well. I still have no sound. > > If they charged you for the sound repair then I'd take the thing back > and tell them to fix it properly this time for no extra charge. From > what you say in the rest of your post I suspect there's a hardware > problem or the sound is disabled in BIOS - no matter, if you sent it > in for repair with a sound problem then they should have checked it > out properly. > > When you go to collect it again, make sure they show you it working in > the shop !! > > Did you phone them and say that your sound still isn't working ? Also, > what was the other reason for sending in for fixing ?? > > -- > Best regards, > Barry mailto:barry@yobunny.co.uk > MicroSoft Free Zone running Xandros 2.0 Deluxe > Yesterday was a holiday so I couldn't phone. I will do so today and take it in if necessary. I'm totally frustrated. My other reason for fixing was a need for more memory and a good cleaning. I had memory added and a general 'tune-up'. Thanks for answering. Regards, Sharyn