Nancy, why not try an imaging program that is free and easy to use -- IrfanView -- and just do a normal right click at the website and save the image to your desktop, downsize it with IrfanView, and then send the reduced version via email from your desktop? What is the "imaging dingus" that you are now using? I have an HP computer and an HP computer, they both work fine, but I am not using any HP programming dingus for image handling. I use IrfanView. Elaine Don't sweat the petty things and don't pet the sweaty things. Hello Nancy On Friday, April 15, 2005, you wrote > Doris, > I went to my (HP) imaging dingus.... It showed the photo I wanted to send > in an email.... i could select it, but when I clicked on EDIT, it said > there was an error in reading the file.... > HP help is a lot like MS help... not much good....(I don't know the addy > for HP tech support so I can't contact them.....right now, the way I feel > about HP.... that's probably good.....) > I tried their site.... NOT much help, either.... all they talk about is > PRODUCTS.... not programs like this imaging dingus...so going there didn't > help one bit... > ( I have hit a LOT of duds today.... this is 3 or 4.... so I'm not the > happiest camper in the woods...) > Why does the Photo get so HUGE when you put it into the email, anyway??? > seems rather un-necessary..... > Thanks, > NancyT