Barry It happened once before when I was trying to uninstall microsoft office from the trial and I had to use reno to uninstall it. Now I am trying to install windows 2003 the word program and it starts to install and is almost done when I get the 1402 message. Thanks in advance Ema From: Barry <barry@yobunny.co.uk> Hello Ema, Sunday, October 4, 2009, 1:57:09 AM, you wrote: Eac> I have tried to install some updates and things and I keep Eac> getting 1402 error. This is a general error meaning that the update could not access a registry key that it needed to. As for fixing it the solution varies according to what you were actually updating that failed. Was it a Windows Update or a particular program that needed an update ? -- Best regards, Barry mailto:barry@yobunny.co.uk