Thanks Courtney - it worked.  Bette --- On Sat, 17/10/09, senior-newbie-request@rootsweb.com <senior-newbie-request@rootsweb.com> wrote: Today's Topics:    1. Re: Failure using XvD loader (Courtney Tompkins) ------------------------------------------- to open device manager:   1.. Click Start, and then click Control Panel.   2.. Click Performance and Maintenance, and then click System. (or Open System if Performance and Maintenance is not listed)   3.. Click the Hardware tab, and then click Device Manager. Courtney sitnah@cox.net