Barry, thank you for the advice! Questions (you knew you wouldn't get off scott free, didn't you? :) 1. When you say "erase Windows and start again from scratch", does this affect anything else? Do I have to backup all my files, documents, anything? 2. Louise suggested turning off the Systems Restore and then rebooting--does that work, should I do that also? (BTW, does this list have a webpage with all of these things that probably drive you nuts repeating are located? I thought there was, but darned if I can find where I stashed that info). McAfee told my husband that this trojan would only be acquired by clicking on something and allowing a registry change. However, the only things that I can think of that were out of the ordinary were that I tried www.bing.com (microsoft's search); www.pandora.com (a music /radio site, which I believe is very popular--anyone know if this is bad? I couldn't find anything bad about it on the net, but I do recall something that seemed to be downloading as soon as I went there???); and I got one of those emails that said, "click here for pictures of me" -- I did Not click on anything, I did not open the letter, but I did click on it in the preview screen, which according to the McAfee guy would not be enough to set it off. We use McAfee virus scan and firewall; Spybot; and the Microsoft security stuff is also installed. Not so good? Thanks for your help! Nancy

Nancy, If you are using Internet Explorer, check your Internet Explorer, Security settings, Trusted Sites area Sometimes these things add their website to trusted sites, so each time you remove it, it can download itself again Courtney sitnah@cox.net ----- Original Message ----- From: "Nancy & Ted" <hootmon2@earthlink.net> To: "Barry" <barry@yobunny.co.uk>; <senior-newbie@rootsweb.com> Sent: Tuesday, June 09, 2009 3:28 PM Subject: Re: [SR-NEWBIE] Trojan problem ! > Barry, thank you for the advice! > > Questions (you knew you wouldn't get off scott free, didn't you? :) > > 1. When you say "erase Windows and start again from scratch", does this > affect anything else? Do I have to backup all my files, documents, > anything? > > 2. Louise suggested turning off the Systems Restore and then > rebooting--does that work, should I do that also? > > (BTW, does this list have a webpage with all of these things that probably > drive you nuts repeating are located? I thought there was, but darned if > I > can find where I stashed that info). > > McAfee told my husband that this trojan would only be acquired by clicking > on something and allowing a registry change. However, the only things > that > I can think of that were out of the ordinary were that I tried > www.bing.com > (microsoft's search); www.pandora.com (a music /radio site, which I > believe > is very popular--anyone know if this is bad? I couldn't find anything bad > about it on the net, but I do recall something that seemed to be > downloading > as soon as I went there???); and I got one of those emails that said, > "click > here for pictures of me" -- I did Not click on anything, I did not open > the > letter, but I did click on it in the preview screen, which according to > the > McAfee guy would not be enough to set it off. > > We use McAfee virus scan and firewall; Spybot; and the Microsoft security > stuff is also installed. Not so good? > > Thanks for your help! > Nancy