I say again... There is a cleaner for this called gmer.exe. You can read about it, see what to expect and download it from here. Give it a try. Let us know if it cleaned it. PLEASE. http://www.gmer.net/#faq Scroll just a bit down to the Download EXE button. Barry wrote: > Hello Nancy, > > Monday, June 8, 2009, 7:20:04 PM, you wrote: > > NT> My husband talked a McAfee guy who says it must be removed by a > NT> professional. Does anyone know of a way to this on our own, or is > NT> this true that we have to hire someone? > > There are free root kit removal programs you can download and > hopefully one of these will do the trick but if not then the best way > forward would be to erase Windows and start again from scratch - when > a root kit gets its hooks into a PC then it can be impossible to be > 100% sure you've got it all cleaned out. The nature of a root kit is > that it's very good at hiding itself :-( > > BTW - if you've been hit with one of these then whatever protection > you were using has let you down badly so I'd also be looking for > something a lot better !!! > >