My computer was acting up, so hubby did all the scans and it found a trojan virus in two files. It is: Generic RootKit.f!rootkit The two files are: C:\windows\system32\drivers\e1776fcb.sys and SSDT-HOOK They have been quarantined, but not removed, and each time we reboot, we have to quarantine them again after going through all of the scans. My husband talked a McAfee guy who says it must be removed by a professional. Does anyone know of a way to this on our own, or is this true that we have to hire someone? Nancy

The last time I had this happen, I had a rootkit virus. There is a cleaner for this called gmer.exe. You can read about it, see what to expect and download it from here http://www.gmer.net/#faq Scroll just a bit down to the Download EXE button. Nancy & Ted wrote: > My computer was acting up, so hubby did all the scans and it found a trojan > virus in two files. It is: > Generic RootKit.f!rootkit > > The two files are: > C:\windows\system32\drivers\e1776fcb.sys > and > SSDT-HOOK > > They have been quarantined, but not removed, and each time we reboot, we > have to quarantine them again after going through all of the scans. > > My husband talked a McAfee guy who says it must be removed by a > professional. Does anyone know of a way to this on our own, or is this true > that we have to hire someone? > > Nancy > > > > > ********* > Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE > ********* > > ------------------------------- > To unsubscribe from the list, please send an email to SENIOR-NEWBIE-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message > >

Hello Nancy, Monday, June 8, 2009, 7:20:04 PM, you wrote: NT> My husband talked a McAfee guy who says it must be removed by a NT> professional. Does anyone know of a way to this on our own, or is NT> this true that we have to hire someone? There are free root kit removal programs you can download and hopefully one of these will do the trick but if not then the best way forward would be to erase Windows and start again from scratch - when a root kit gets its hooks into a PC then it can be impossible to be 100% sure you've got it all cleaned out. The nature of a root kit is that it's very good at hiding itself :-( BTW - if you've been hit with one of these then whatever protection you were using has let you down badly so I'd also be looking for something a lot better !!! -- Best regards, Barry mailto:barry@yobunny.co.uk MicroSoft Free Zone running Ubuntu 9.04 'Jaunty'