Hello Barbara, Sunday, November 7, 2010, 5:13:53 PM, you wrote: Bwc> Does anyone have suggestions as to why and how to Bwc> correct this, before I ask the sender to try again? Sounds like the sender hasn't attached these correctly or if in a zip file the original image hasn't been added correctly, possibly what you have is just a link to the file on the sender's PC - which would only work on their system. 43 pictures is a lot to send by e-mail too, unless they've been reduced in size. May help to send in smaller batches. -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 10.04 'Lucid' 64bit