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    1. Re: [SR-NEWBIE] HP total care advisor
    2. I wonder if your problem could be similar to one I noted with my AOL McAfee Suite. Recently I got a notice that I should update a new program from McAfee called Scan Plus--so I did. It now scans in addition to the McAfee Suite scans. I learned it is not a replacement or update for my McAfee Suite--it's an extra level of protection. However, when I open the Scan Plus it tells me I'm not protected with regard to Web sites and the Internet--only for everything else and provides a link for me to click to buy the extra Internet/Web protection. BUT...when I open the McAfee Suite it shows I'm protected for EVERYTHING including the Internet. So it would only be if I wanted EXTRA protection that I'd need to buy the Scan Plus Web protection. Joan PS: So basically I'm wondering if you have multiple programs on your computer. In a message dated 5/13/2010 6:25:52 P.M. Eastern Daylight Time, [email protected] writes: This program is telling me that I don't have an anti-virus or internet security despite the fact that I just added Norton 360. When I click on it, it actually sends me to the Norton site to buy the product that I already have. Any suggestions on how to correct this or do I just ignore it.

    05/13/2010 01:14:57