Joe, thank you so very much. I probably knew this once but it has been lost in the vast morass of trivia which used to be my brain!! In a message dated 7/14/2010 6:41:34 P.M. Pacific Daylight Time, [email protected] writes: Hi Norma ...... if you look at the CD drawer you should see a tiny hole in the space below and close to the button that opens the drawer. If you straighten a paper clip and carefully (gently) push it into the hole you should find that the drawer will open easily. Joe