I am having lots of problems with my computer--slow, AV and firewall programs not working properly, etc. I ran CCleaner and dumped the list it brought up. The computer is still working very poorly. Is it possible to reverse CCleaner? I have tried to uninstall Avira AV in order to reinstall it, but I can't find any components of it. Since it was one of the startup programs, I keep getting a message about it every time I turn on the computer. It keeps telling me it is "unable to find file ccplg.xml". And I can't redownload an AV program or a firewall. I have restored the system, too, but no help. Thanks for any advice. </HTML>

Hello Joenoro, Wednesday, March 23, 2011, 4:36:41 PM, you wrote: Jwc> I am having lots of problems with my computer--slow, AV and Jwc> firewall programs not working properly, etc. I ran CCleaner and Jwc> dumped the list it brought up. The computer is still working very Jwc> poorly. Is it possible to reverse CCleaner? No you can't reverse the deletions that CCleaner makes - but you shouldn't need to as these are all junk files that do no good anyway. Can you try starting up in Safe Mode with Networking ( keep tapping the [F8] key during startup to get the menu for this ) and then run an on-line virus scan at one or more of the links below ? http://housecall.trendmicro.com/ http://www.kaspersky.co.uk/virusscanner http://www.eset.com/us/online-scanner I suspect you have some malware still running and one of the above should be able to remove it. -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 10.04 'Lucid' 64bit

Greetings, Barry.  Thanks for the info & links.  Good to have on hand in case a need arises. Have a good day, Carol in Texas --- On Thu, 3/24/11, Barry <[email protected]> wrote: From: Barry <[email protected]> Subject: Re: [SR-NEWBIE] Help, please. To: "[email protected]" <[email protected]> Date: Thursday, March 24, 2011, 8:06 AM Wednesday, March 23, 2011, 4:36:41 PM, you wrote: .... <snip> .... No you can't reverse the deletions that CCleaner makes - but you shouldn't need to as these are all junk files that do no good anyway. .... <snip> .... Can you try starting up in Safe Mode with Networking ( keep tapping the [F8] key during startup to get the menu for this ) and then run an on-line virus scan at one or more of the links below ? http://housecall.trendmicro.com/ http://www.kaspersky.co.uk/virusscanner http://www.eset.com/us/online-scanner .... <snip>.... mailto:[email protected] .... <snip>.

Hi, My sister is using Vista and Windows Mail. After she deletes emails, empties deleted email folder, the emails are still on her hard drive. I googled and for POP3 accounts, it just shows the normal, delete, empty deleted. But the files are still there when she does a search. I use XP and outlook express and I do not find any deleted emails on my hard drive when I search. Any help would be appreciated - (I did ccleaner on her computer and it didn't get them either). Thanks, Mary

Hello Mary, Tuesday, May 31, 2011, 4:00:34 PM, you wrote: M> My sister is using Vista and Windows Mail. After she deletes M> emails, empties deleted email folder, the emails are still on her M> hard drive. I googled and for POP3 accounts, it just shows the M> normal, delete, empty deleted. But the files are still there when M> she does a search. How is she searching ? It could be that what's been picked up is just a reference to e-mails that have been opened and not the actual e-mail itself. Or does she find the the entire mail and it's contents are still there in the same location where they were supposedly deleted from ? If so, then the delete isn't actually completing and that can be a problem with Windows Mail itself. -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 10.04 'Lucid' 64bit