Hello RickandRana, Monday, January 3, 2011, 2:57:33 AM, you wrote: R> Please advise in simple terms if possible. Can we remedy this R> matter ourselves? First thing to try is a System Restore to before you installed that HP printer. Click on [ Start ] and type System Restore into the search box and you'll get the icon for opening it where you can select a restore point and apply it. Hopefully this will restore full working but get back if it doesn't of course. BTW - IE7 is pretty flaky so when you get the boot up resolved you'll be well advised getting IE8 or even not using IE at all !! -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 10.04 'Lucid' 64bit