You might try straightening a paper clip out and inserting one end into the small hole beside the tray. That is the manual way to release the tray. Works most of the time. Fran In a message dated 8/11/2010 12:20:30 P.M. Eastern Daylight Time, [email protected] writes: What do you do when a Dell 2358 computer's CD drawer will not open to remove a CD? The error message says: ? Unable to lock the volume. (0x80000012) Explorer or another program is currently copying or accessing files on the CD. You must wait for the copying to finish or close all programs that are accessing the CD." I downloaded a PDF file, which opened correctly on the CD. Closed it. Waited overnight. All other programs are closed. CD drawer will still not open. Tried a paper clip end in the small hole by the drawer, but it releases nothing. Any suggestions? thanks, Jan ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE ********* ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

On the back of your computer there is a place for a telephone line to be connected. If you use the dialup method then you are not on wireless. When you go to sign on you would probably hear some noises call a handshake which is the puter talking to the server and vice versa. I do have the phone cable connected but do not use it to connect to the web unless the wireless is not working for some reason- like power outage. do you have a tv cable company who provides your television channels? If so you would look to see if there is a wire connected to your computer that has the same end on it that plugs into your TV. This would be direct wiring to your computer. If you have a wire from the computer box outside or the back of your TV to another black or white box with lights on it, then that is your wireless connection. It takes 2 boxes for me. One is the modem that is first connected to the cable line. Then a wire runs to another box with similar lights. That is the router and the end of the cords. That would mean you are wireless- no wire connecting the internet directly to your computer. You can have a wireless mouse, a wireless printer, etc. Almost anything you have connected to the back or even the front of your computer can have a wireless item to do the same task, just without the need to have wires running between them, Hope this helps. Let me know if you need to know more. Fran In a message dated 8/11/2010 11:55:43 A.M. Eastern Daylight Time, [email protected] writes: On Tue, Aug 10, 2010 at 8:45 PM, <[email protected]> wrote: > Hi! > Are you sure you don't have a wireless router? How do you think you > connect to the internet? I believe I got a similar message when my > wireless router was turned off by accident by a visitor in my home and > I didn't know it. All I had to do was turn it back on. > Bettye > Bettye, you will need to search a long time before finding ones as ignorant of computers and their "parts" as we. Were it not for this list and these amazingly knowledgeable folks who are willing to share that knowledge, we would still be using typewriters. I have no idea how to determine whether our router is wireless nor how to turn it on/off. Our son-in-law set up the computer and said enjoy! A friend gave us his used laptop and said now go surf the web rather than watch TV!! Thank you for writing and taking your time to offer suggestions for help. Rana > > > > > -----Original Message----- > From: RickandRana <[email protected]> > To: Barry <[email protected]>; [email protected] > Sent: Tue, Aug 10, 2010 9:20 am > Subject: Re: [SR-NEWBIE] Questions about laptops > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ********* Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE ********* ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

What do you do when a Dell 2358 computer's CD drawer will not open to remove a CD? The error message says: ? Unable to lock the volume. (0x80000012) Explorer or another program is currently copying or accessing files on the CD. You must wait for the copying to finish or close all programs that are accessing the CD." I downloaded a PDF file, which opened correctly on the CD. Closed it. Waited overnight. All other programs are closed. CD drawer will still not open. Tried a paper clip end in the small hole by the drawer, but it releases nothing. Any suggestions? thanks, Jan

Thank you, Woody, Barry, and Bev. Have to think some more about this. </HTML>

On Tue, Aug 10, 2010 at 8:45 PM, <[email protected]> wrote: > Hi! > Are you sure you don't have a wireless router? How do you think you > connect to the internet? I believe I got a similar message when my > wireless router was turned off by accident by a visitor in my home and > I didn't know it. All I had to do was turn it back on. > Bettye > Bettye, you will need to search a long time before finding ones as ignorant of computers and their "parts" as we. Were it not for this list and these amazingly knowledgeable folks who are willing to share that knowledge, we would still be using typewriters. I have no idea how to determine whether our router is wireless nor how to turn it on/off. Our son-in-law set up the computer and said enjoy! A friend gave us his used laptop and said now go surf the web rather than watch TV!! Thank you for writing and taking your time to offer suggestions for help. Rana > > > > > -----Original Message----- > From: RickandRana <[email protected]> > To: Barry <[email protected]>; [email protected] > Sent: Tue, Aug 10, 2010 9:20 am > Subject: Re: [SR-NEWBIE] Questions about laptops > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Hello Barbara, Monday, August 9, 2010, 5:58:11 PM, you wrote: Bwc> When I turn on my computer, I always get at "warning" that I am Bwc> operating with "administrative rights" and that it is dangerous Bwc> and I should change it. Is this true and how do I change it? Yes it is dangerous in that the core of the system is open to be fiddled with, either by the user or malicious programs, but the problem with Windows is that it was designed to be used this way. Trying to run with a limited account is very frustrating as Woody says. Vista and Windows 7 have the UAC system ( User Access Control ) that asks for the relevant permissions to be given but the downside with that it the frequency of it popping up means it gets 'clicked through' without reading most of the time ! So - you can ignore the warning ( and find out how to turn it off ) and carry on with careful web surfing / e-mail as usual. It's fact that the first line of defence is the user and even all the best protection in the world won't prevent a reckless user getting into hot water on-line ! -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running 64bit Ubuntu 10.04 'Lucid'

I get the daily 'how to geek' email. One of the articles tell how to 'run as administrator'. I'm sure there are article that will help you. The web site is www.howtogeek.com Bev Carlson of Minnesota On Tue, Aug 10, 2010 at 2:01 AM, <[email protected]> wrote: Today's Topics: > >   1. Administrative Rights ([email protected]) > ---------------------------------------------------------------------- > > Message: 1 > Date: Mon, 9 Aug 2010 12:58:11 EDT > From: [email protected] > Subject: [SR-NEWBIE] Administrative Rights > To: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset="US-ASCII" > > When I turn on my computer, I always get at "warning" that I am operating > with "administrative rights" and that it is dangerous and I should change it. >  Is this true and how do I change it? > > Thanks for help.</HTML> --  Bev Carlson Researching:Swjetsz/Swatez/Shvets/Swatecz/Shviets/Swatetz/Szapu-Russia, Argentina Plitman/Pletman/Feldman/Arbus/Arbuss-Russia, Ukraine, Lithuania Hershey/Hersche/Buchholz/Dunn/Skilling/Skillin-Germany, Switzerland Liebo/Labovitch/Lebowitz-Romania, Russia Krankenward/Krank/Krankenwarter/Warton/Barrish/Sitnick-Russia, Poland Endreson/Fladebo/Fladeboe/Alvig/Alvik/Stein/Rosseland/Roseland/Rykken-Norway Carlson-Sweden

Hi! Are you sure you don't have a wireless router? How do you think you connect to the internet? I believe I got a similar message when my wireless router was turned off by accident by a visitor in my home and I didn't know it. All I had to do was turn it back on. Bettye -----Original Message----- From: RickandRana <[email protected]> To: Barry <[email protected]>; [email protected] Sent: Tue, Aug 10, 2010 9:20 am Subject: Re: [SR-NEWBIE] Questions about laptops On Sun, Aug 8, 2010 at 5:28 PM, Barry <[email protected]> wrote:> Hello RickandRana,> -----Something has happened to the wireless on this laptop and usually it's> a driver that's gone awry but a useful thing to do is use System> Restore to roll back to before this happened - [ Start / All Programs> / Accessories / System Restore ]. Hopefully that will sort it but if> not then get back.>Barry, over the past couple of days we have moved the System Restore back infive day increments. With each move backwards, we let the computer be idleand after about three or four hours, attempted to use it. Each movebackwards causes the computer to behave much worse than in present conditionin that not even the IE page will come up. Our System Restore only went backto some date in May, but this problem was not occurring in May.This morning, the laptop error message tells a network cable is unplugged.If that is the case, we don't know where to begin looking for an unpluggednetwork cable as we have never used one. In addition, a network named Flynnpopped up and the message told we are now connected to Flynn so to accessthe internet click on connect. Well! the places that click took us were intothe depths of the computer that we never knew existed! So, we closed thecomputer and are now writing to you.One interesting thing to us: when we sign off _shut down_, a message appearsthat the computer updates will be added and afterwords the computer willclose automatically. That does happen every single time we close the laptop.Also, avast tells us it has been updated. How can that be without internetaccess?Is there any hope/likelihood this computer can be "saved"? The localcomputer shop charges eighty five dollars to put the laptop "on the bench",then seventy five dollars per hour while it runs through its tests. There isthen a charge for the repair. We are wondering if purchase of a new computermight be more prudent?Thank you very much for your time and your help.Rana>>> *********> Visit the threaded archives of this list:> http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE> *********>> -------------------------------> To unsubscribe from the list, please send an email to> [email protected] with the word 'unsubscribe' without the> quotes in the subject and the body of the message> *********Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE*********-------------------------------To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

I run my desktop with admin rights always. I didn't create an alternate user. As a result, if I want to install a new software program, I don't have to log off from a non-admin user name and log onto an admin user name. Not so on my laptop. I created a user name with no admin rights that would be for "general everyday use". But ... as a result, any time I want to update software or install another program, I have to shift over to the admin user name. That had become a real pain in the neck. However, it is supposed to spare one the ordeal of malware sneaking in and changing your "stuff" while using the non-admin user name. I don't know how to change my laptop settings to delete the "no-admin" logon names, but I figure it's not worth the trouble since it is a laptop that I travel with and is more subject to theft and attacks than my desktop. Woody ================= [email protected]_ (mailto:[email protected]) writes: When I turn on my computer, I always get at "warning" that I am operating with "administrative rights" and that it is dangerous and I should change it. Is this true and how do I change it? Thanks for help.

On Sun, Aug 8, 2010 at 5:28 PM, Barry <[email protected]> wrote: > Hello RickandRana, > -----Something has happened to the wireless on this laptop and usually it's > a driver that's gone awry but a useful thing to do is use System > Restore to roll back to before this happened - [ Start / All Programs > / Accessories / System Restore ]. Hopefully that will sort it but if > not then get back. > Barry, over the past couple of days we have moved the System Restore back in five day increments. With each move backwards, we let the computer be idle and after about three or four hours, attempted to use it. Each move backwards causes the computer to behave much worse than in present condition in that not even the IE page will come up. Our System Restore only went back to some date in May, but this problem was not occurring in May. This morning, the laptop error message tells a network cable is unplugged. If that is the case, we don't know where to begin looking for an unplugged network cable as we have never used one. In addition, a network named Flynn popped up and the message told we are now connected to Flynn so to access the internet click on connect. Well! the places that click took us were into the depths of the computer that we never knew existed! So, we closed the computer and are now writing to you. One interesting thing to us: when we sign off _shut down_, a message appears that the computer updates will be added and afterwords the computer will close automatically. That does happen every single time we close the laptop. Also, avast tells us it has been updated. How can that be without internet access? Is there any hope/likelihood this computer can be "saved"? The local computer shop charges eighty five dollars to put the laptop "on the bench", then seventy five dollars per hour while it runs through its tests. There is then a charge for the repair. We are wondering if purchase of a new computer might be more prudent? Thank you very much for your time and your help. Rana > > > ********* > Visit the threaded archives of this list: > http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE > ********* > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

On Sun, Aug 8, 2010 at 10:41 PM, Lisa <[email protected]> wrote: > My laptop is on a wireless router also. > > On the front of my laptop is a small (what I call slide bar) to turn the > internet off or on. Basically an on, off switch. There is a red light if > it is Off and a blue light if it is On. > Lisa, thanks for writing. There is nothing like that on our Dell. Rana > > > > > ********* > Visit the threaded archives of this list: > http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE > ********* > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

When I turn on my computer, I always get at "warning" that I am operating with "administrative rights" and that it is dangerous and I should change it. Is this true and how do I change it? Thanks for help.</HTML>

Hello RickandRana, Sunday, August 8, 2010, 7:45:01 PM, you wrote: R> We were given a used laptop a couple of years ago and until about a R> week ago it worked just fine. We did research online, we had email R> accounts. Now, we cannot access the internet and have no email. R> When clicking on the diagnostics icon, here are some of the error R> messages: R> 1. problems with the ethernet cable. Is it securely connected? R> Damaged? We have never used an eternet cable and do not know what R> they are used for, nor even what they look like. You'll always get that if you aren't using the ethernet side so if you've never used a cable to connect the laptop to the router then you can ignore this. R> 2. On wireless connection, the error messages are something like R> this: Cannot connect to HTTP, HTTPS, FTP (and a couple of other R> things) so check your modem. R> The modem info says it is working fine. Windows tells lies - at least the hardware info does <lol> What it means is that the software side appears to be fine but it cannot check everything. R> 3. Your network connection is not working. R> Our router is working as well as ever. Something has happened to the wireless on this laptop and usually it's a driver that's gone awry but a useful thing to do is use System Restore to roll back to before this happened - [ Start / All Programs / Accessories / System Restore ]. Hopefully that will sort it but if not then get back. Is the system you are using now on the same router and using wireless, i.e. there's no cable connecting it to the router ? R> Questions: we talked to folks at a computer store and were told R> that without Ethernet cable we could not access the internet nor R> use email. What do we say to that when in fact we have used both R> the web and received email on this laptop since we have had it? R> Have we just had a streak of freaky good luck? R> 2. we were told to purchase a modem that is wireless and that will R> take care of both our desk tops as well as the laptop. Again, we R> have always used just what we now have. Don't go back to that computer store again, they don't know what they are talking about and just out to fleece you it seems !!! -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 9.10'Karmic'

On Sun, Aug 8, 2010 at 5:28 PM, Barry <[email protected]> wrote: > Hello RickandRana, > -----Is the system you are using now on the same router and using wireless, i.e. there's no cable connecting it to the router ? In previous response, I did not fully address your question, Barry. Yes, the router is the same and we are still using wireless, no cables. Thank you very much. Rana > > > ********* > Visit the threaded archives of this list: > http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE > ********* > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Barry, bless you! Your calm response has helped calm us and helped us to believe there is hope for us to continue with the laptop. To answer your only question: yes, nothing has changed since first we were given this laptop. Rick has retired for the evening, so I will wait for morning to try your instructions. We will get back to you. Barry, we appreciate your time and your help. Rana On Sun, Aug 8, 2010 at 5:28 PM, Barry <[email protected]> wrote: > Hello RickandRana, > > Sunday, August 8, 2010, 7:45:01 PM, you wrote: > > ********* > Visit the threaded archives of this list: > http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE > ********* > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

My laptop is on a wireless router also. On the front of my laptop is a small (what I call slide bar) to turn the internet off or on. Basically an on, off switch. There is a red light if it is Off and a blue light if it is On. See if somewhere on your laptop there is something like that. Lisa

We were given a used laptop a couple of years ago and until about a week ago it worked just fine. We did research online, we had email accounts. Now, we cannot access the internet and have no email. When clicking on the diagnostics icon, here are some of the error messages: 1. problems with the ethernet cable. Is it securely connected? Damaged? We have never used an eternet cable and do not know what they are used for, nor even what they look like. 2. On wireless connection, the error messages are something like this: Cannot connect to HTTP, HTTPS, FTP (and a couple of other things) so check your modem. The modem info says it is working fine. 3. Your network connection is not working. Our router is working as well as ever. Windows XP, SP2, IE8. Questions: we talked to folks at a computer store and were told that without Ethernet cable we could not access the internet nor use email. What do we say to that when in fact we have used both the web and received email on this laptop since we have had it? Have we just had a streak of freaky good luck? 2. we were told to purchase a modem that is wireless and that will take care of both our desk tops as well as the laptop. Again, we have always used just what we now have. If this post makes sense to anyone, please advise. Should we buy another laptop? How have we possibly used this laptop since about '08 with never a problem and with never an ethernet cable and without a wireless modem? We are confused more than usual. TIA Rick and Rana

Have you tried turning off your computer, letting it sit awhile, then restarting it? Elaine If opportunity doesn't knock, build a door. --Milton Berle Hello Barbraseb On Sunday, August 1, 2010, you wrote > In a message dated 8/1/2010 3:06:44 AM Pacific Daylight Time, > [email protected] writes: >> Try Right Clicking on the file in Download Manager and stopping it >> then do the Right Click again and delete. > When I right click on the file in Download > Manger, I ONLY get the delete > option--none with which to stop it first. When > I try to delete, it says I > cannot delete or move a file being downloaded. >> If this doesn't work or you >> do this and it does the same thing again then you may have a corrupted >> Cache in Firefox - go to [ Tools / Preferences / Advanced / Network ] >> and click on the 'Clear Cache' button. Also check that Firefox isn't >> set to use too large a Cache - 50Mb is ample ! > I cannot start FF--you do mean FF tools, don't > you? Not sure when that > happened. > Do I need to reinstall Mozilla FF? > Thanks, Barry. I'm sorry I really don't know what I am doing.

In a message dated 8/1/2010 3:06:44 AM Pacific Daylight Time, [email protected] writes: > Try Right Clicking on the file in Download Manager and stopping it > then do the Right Click again and delete. When I right click on the file in Download Manger, I ONLY get the delete option--none with which to stop it first. When I try to delete, it says I cannot delete or move a file being downloaded. > If this doesn't work or you > do this and it does the same thing again then you may have a corrupted > Cache in Firefox - go to [ Tools / Preferences / Advanced / Network ] > and click on the 'Clear Cache' button. Also check that Firefox isn't > set to use too large a Cache - 50Mb is ample ! I cannot start FF--you do mean FF tools, don't you? Not sure when that happened. Do I need to reinstall Mozilla FF? Thanks, Barry. I'm sorry I really don't know what I am doing. </HTML>

Hello Barbara, Saturday, July 31, 2010, 11:55:37 PM, you wrote: Bwc> Download Manager shows this picture being downloaded but it Bwc> doesn't seem to do anything--at least, it keeps saying it is in Bwc> progress. Try Right Clicking on the file in Download Manager and stopping it then do the Right Click again and delete. If this doesn't work or you do this and it does the same thing again then you may have a corrupted Cache in Firefox - go to [ Tools / Preferences / Advanced / Network ] and click on the 'Clear Cache' button. Also check that Firefox isn't set to use too large a Cache - 50Mb is ample ! -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 9.10'Karmic'