Lloyd- Did you try opening Adobe Reader on your computer (like you would open any other file--double click the icon on your desktop or find the reader in your program list) and then open the file you downloaded or are you are trying to open the file on the Web site where you found it? In other words did you try to download the file or open it? Joan In a message dated 8/27/2010 2:45:31 P.M. Eastern Daylight Time, [email protected] writes: I just installed Adobe Reader and am trying to download a printable PDF version of a statement from a Department Store online but after a couple of minutes of doing nothing the done message showes up in the lower left corner of the screen. I have tried it with both Firefox and IE with the same results. I have been using Foxit Reader,but I would get an error message every time I tried to download the PDF statement, so I uninstalled it and installed Adobe Reader. Can someone tell me how to get Firefox and IE to reconize Adobe Reader as the default PDF Reader? Lloyd

I just installed Adobe Reader and am trying to download a printable PDF version of a statement from a Department Store online but after a couple of minutes of doing nothing the done message showes up in the lower left corner of the screen. I have tried it with both Firefox and IE with the same results. I have been using Foxit Reader,but I would get an error message every time I tried to download the PDF statement, so I uninstalled it and installed Adobe Reader. Can someone tell me how to get Firefox and IE to reconize Adobe Reader as the default PDF Reader? Lloyd

Hello Floreda, Tuesday, August 24, 2010, 1:25:51 PM, you wrote: T> Each photo I scan is automatically put in it own individual folder T> and I have not figured out how to get them out of their individual T> folders in order to organize them. Sounds like a setting in the scanner software isn't quite as it should be but there are so many scanners we'd need to know which make and model number you have and also the scanning program used. As for getting the scans in individual folders moved it's a question of using Windows Explorer to open up those folder then cut / paste to where you want them to go. Often this sort of job works better with two windows open side by side - do you know how to do this ? -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 10.04 'Lucid' 64bit

I was in the middle of scanning old family photos and was doing fine. A family tragedy put a halt to my project for several months. Now that I have gone back to scanning, my computer is acting up. Each photo I scan is automatically put in it own individual folder and I have not figured out how to get them out of their individual folders in order to organize them. I surely do need help. Floreda

We wish to extend sincere thanks to all who wrote and offered help, guidance is resolving our laptop's difficulties. We are happy to write that as of this morning our laptop is now behaving as it always has: perfectly! We are most grateful to all. Rick Powell

Hello Courtney, Friday, August 20, 2010, 8:05:43 AM, you wrote: CT> It could be just about anywhere on the computer - top, sides, CT> front, maybe even the back. Look carefully, it's very small on CT> some computers Not all laptops have physical switches and Dell tend not to. Instead look at the keyboard and usually the [F2] button has a wireless symbol on it - if so then press that to turn the wireless on/off ( may need to hold down the [Fn] key for it to work ). There may be some sort of indicator or sometimes you just get a message on-screen to say that the wireless bit has been turned on or off. -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 10.04 'Lucid' 64bit

It could be just about anywhere on the computer - top, sides, front, maybe even the back. Look carefully, it's very small on some computers Courtney [email protected] ----- Original Message ----- From: "RickandRana" <[email protected]> To: <[email protected]> Sent: Tuesday, August 10, 2010 7:07 AM Subject: Re: [SR-NEWBIE] Questions about laptops > On Sun, Aug 8, 2010 at 10:41 PM, Lisa <[email protected]> wrote: > >> My laptop is on a wireless router also. >> >> On the front of my laptop is a small (what I call slide bar) to turn the >> internet off or on. Basically an on, off switch. There is a red light if >> it is Off and a blue light if it is On. >> > > Lisa, thanks for writing. There is nothing like that on our Dell. > > Rana > >> >> >> >> >> ********* >> Visit the threaded archives of this list: >> http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE >> ********* >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> [email protected] with the word 'unsubscribe' without >> the >> quotes in the subject and the body of the message >> > > > > ********* > Visit the threaded archives of this list: > http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE > ********* > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Hello RickandRana, Thursday, August 19, 2010, 1:29:29 PM, you wrote: R> We turned off Windows Firewall R> The next attempt to access the Internet was a success!!!! OK, looks like the Windows Firewall has got itself in a mess and that's the reason you are having all this trouble. Turning it off only goes so far as there are sections of it that you can't actually turn off no matter what you do !! Two things to try are a reset of the Windows Firewall and reset of the browser ( presumably Internet Explorer ). To reset the Windows Firewall: Go to [ Start / Run ] and type in firewall.cpl and hit [Enter] then click on the 'advanced' tab in the window that appears. In there you'll see the 'Restore Defaults' button so click on that. You'll get a warning message about programs not working but they aren't working anyway so ignore and click 'Yes'. To reset Internet Explorer: Go to [ Start / Control Panel / Internet Options / Advanced ] and in there you'll see the 'Reset' button to click on. It will change your home page to the system default so it will be a good idea to bookmark the home page to restore it later. -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 10.04 'Lucid' 64bit

On Thu, Aug 19, 2010 at 5:29 PM, Barry <[email protected]> wrote: Hello RickandRana, Thursday, August 19, 2010, 1:29:29 PM, you wrote: R> We turned off Windows Firewall R> The next attempt to access the Internet was a success!!!! OK, looks like the Windows Firewall has got itself in a mess and that's the reason you are having all this trouble. Turning it off only goes so far as there are sections of it that you can't actually turn off no matter what you do !! Barry, we thought you might have given up on us by now and after all the time and effort on your part! Thank you. We are so excited to try this that we are going to do so now. Gratefully, Rick and Rana ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

> In a message dated 8/11/2010 10:36:12 P.M. Central Daylight Time, > [email protected] writes: > > Rana, > Your message reminds me of something that happened to me. I had a new > cell phone and I couldn't get it to turn on. I stopped at a mall and > walked in and looked around for a 20's - 30's age guy and walked to > him and asked him if he would see if he could turn on my cell phone. > It took him about 3 seconds to do it. Too bad you can't take your > equipment to a mall and find someone like I did. Do you have any > techy neighbors or can you call your son-in-law and ask him about it. > BTW, if the router is turned off, it won't have any flashing lights. > You need an electrical current to get anything to light up. Good Luck! > > The single router light is amber and it is always turned on. We have decided to ask our son-in-law to come take a look at the laptop. We have printed out all the instructions received so that we can show him what we have done. Thank you for taking time to write and offer help. Rick Powell > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

On Thu, Aug 12, 2010 at 7:28 PM, <[email protected]> wrote: > > In a message dated 8/12/2010 11:55:34 A.M. Central Daylight Time, > [email protected] writes: > Another thing -- if your wireless rouuter is off, your computer can still > pick up wireless signals from your neighbors' wireless routers. If your > computer connects to an unsecure signal from a neighbor while your router > is > off, you'll be able to connect to the internet over your neighbors' > router. > If the neighbors' signal is secure, you won't be able to. > Woody, the router light is amber and is steadily on, not flashing. The modem lights flash constantly, at least the bottom one does so. I appreciate your taking time to write and offer suggestions. Rick Powell > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > >

On Wed, Aug 11, 2010 at 8:19 PM, <[email protected]> wrote: > > On the back of your computer there is a place for a telephone line to be > connected. If you use the dialup method then you are not on wireless. > When > you go to sign on you would probably hear some noises call a handshake > which is the puter talking to the server and vice versa. I do have the > phone > cable connected but do not use it to connect to the web unless the > wireless > is not working for some reason- like power outage. > Fran, when we plugged in the wire to the regular outlet and then into the back of the computer as when we charge the battery, this time we heard quite a whooshing sound. We do use high speed internet. > > do you have a tv cable company who provides your television channels? If > so you would look to see if there is a wire connected to your computer that > has the same end on it that plugs into your TV. This would be direct > wiring to your computer. > Yes, we use comcast for our hight speed internet and TV. There is no wire > connected to, or from, our laptop, excepting when we charge the battery. > If you have a wire from the computer box outside or the back of your TV to > another black or white box with lights on it, then that is your wireless > connection. It takes 2 boxes for me. One is the modem that is first > connected to the cable line. Then a wire runs to another box with similar > lights. That is the router and the end of the cords. That would mean you > are > wireless- no wire connecting the internet directly to your computer. You > can > have a wireless mouse, a wireless printer, etc. Almost anything you have > connected to the back or even the front of your computer can have a > wireless item to do the same task, just without the need to have wires > running > between them, > As written above, there is no wire connected to the back of our computer except when we charge the battery; however, on that wire is a box-type device, say, six to seven inches in length and three or four inches wide. As soon as the wire/cord is plugged into the wall outlet, there is a tiny green light that shows from that bos. > > Hope this helps. Let me know if you need to know more. > I really do not know what to ask for. We can now access the internet, but > one page at a time; that is, if we wish to move to another page to continue > reading an article, for example, we are sent back to the main page google > and must re-type the entire address. Thank you so much for your help. I begin to think this "repair" is beyond the scope of our abilities. Rick Powell > > Fran > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Barry, we have made some progress; some of the progress has happened without known cause: 1. Attempts to disable the network cable resulted in these findings on page entitled Network Connections: Local Area Connection Network Cable unplugged Broadcam 440x 10/100 Integrated Wireless Network Connection connected 1394 connected Broadband Disconnected WAN miniport PPPOE Internet Gateway: Internet Connector Connected, Dell True Mobile 1300 WLAN-Mini PC After that, we attempted to connect the internet and the error message was: Check Firewall settings for HTTP Port 80; HHRS Port 443 FTP Port 21 You might need to contact your ISP We turned off Windows Firewall The next attempt to access the Internet was a success!!!! But----we cannot change pages without returning to home page. To illustrate: we use both Comcast and Yahoo as our news pages. We were taken to comcast home page but could not read an article that required moving to another page. That error message was _cannot connect to various ports_ as listed above. The wire that has a plug to be plugged into regular wall outlet is used when we charge the battery. We plugged in that wire to the back of the laptop, planning to charge the battery. To our utter consternation, the laptop screen jumped, visibly, and went straight to google that we use for home page. We almost fainted. But---still, we cannot move from one page to another without returning to home page. Thank you for all your time and advice and guidance. Shall we say we begin to feel this is a lost cause? Rick

Hello Bob, Friday, August 13, 2010, 1:41:50 PM, you wrote: bjc> My hard drive is getting to full. I have Windows 7 and no matter bjc> how much stuff I clean out the hard drive space is being reduce. bjc> It is within 6.7 GB of being full. What could be doing this???? Try using Tree Size Free to find out exactly where all your HD space is being taken and report back - http://www.jam-software.com/freeware/ bjc> What happens if it gets full. Does the computer crash???? Basically - yes, if there's not enough free space to run Windows will become very sluggish and fall over so it does need to be sorted. You are probably OK for now but as the space reduces then defragmenting becomes more difficult or even impossible ! -- Best regards, Barry mailto:[email protected] MicroSoft Free Zone running Ubuntu 10.04 'Lucid' 64bit

Hello listmembers: Today and tomorrow, Rana and I will try all the suggestions for "fixing" our old laptop---unless, of course, the first one we try does the job. We are appreciative of the time and the knowledge and the willingness to offer help to us. As soon as we try the suggestions, as many as necessary, we will either post the results to the list or ask for additional help--- Many thanks. Rick Powell

Hi, My hard drive is getting to full. I have Windows 7 and no matter how much stuff I clean out the hard drive space is being reduce. It is within 6.7 GB of being full. What could be doing this???? What happens if it gets full. Does the computer crash???? ____________________________________________________________ Make Less Than $45k/Year? You May Qualify for a Grant to Finish School in 2010! http://thirdpartyoffers.juno.com/TGL3141/4c653dcb77590bdbd3m08vuc

More aaack! After sending a blank e-mail, I sent the last response to myself rather than the group. Hoo boy. 3rd time a charm -- I hope. Woody =============== In a message dated 8/12/2010 11:55:34 A.M. Central Daylight Time, [email protected] writes: Aaak! Please excuse the previous blank e-mail. It got away from me. Another thing -- if your wireless rouuter is off, your computer can still pick up wireless signals from your neighbors' wireless routers. If your computer connects to an unsecure signal from a neighbor while your router is off, you'll be able to connect to the internet over your neighbors' router. If the neighbors' signal is secure, you won't be able to. I wanted to throw in this information as it may aid in troubleshooting your connection, or understanding why you're still connecting or getting offers to connect to the internet when your router is off. Woody =================== In a message dated 8/11/2010 10:36:12 P.M. Central Daylight Time, [email protected] writes: Rana, Your message reminds me of something that happened to me. I had a new cell phone and I couldn't get it to turn on. I stopped at a mall and walked in and looked around for a 20's - 30's age guy and walked to him and asked him if he would see if he could turn on my cell phone. It took him about 3 seconds to do it. Too bad you can't take your equipment to a mall and find someone like I did. Do you have any techy neighbors or can you call your son-in-law and ask him about it. BTW, if the router is turned off, it won't have any flashing lights. You need an electrical current to get anything to light up. Good Luck! -----Original Message----- From: [email protected] To: [email protected] Sent: Wed, Aug 11, 2010 7:19 pm Subject: Re: [SR-NEWBIE] Questions about laptops On the back of your computer there is a place for a telephone line to be connected. If you use the dialup method then you are not on wireless. When you go to sign on you would probably hear some noises call a handshake which is the puter talking to the server and vice versa. I do have the phone cable connected but do not use it to connect to the web unless the wireless is not working for some reason- like power outage. do you have a tv cable company who provides your television channels? If so you would look to see if there is a wire connected to your computer that has the same end on it that plugs into your TV. This would be direct wiring to your computer. If you have a wire from the computer box outside or the back of your TV to another black or white box with lights on it, then that is your wireless connection. It takes 2 boxes for me. One is the modem that is first connected to the cable line. Then a wire runs to another box with similar lights. That is the router and the end of the cords. That would mean you are wireless- no wire connecting the internet directly to your computer. You can have a wireless mouse, a wireless printer, etc. Almost anything you have connected to the back or even the front of your computer can have a wireless item to do the same task, just without the need to have wires running between them, Hope this helps. Let me know if you need to know more. Fran In a message dated 8/11/2010 11:55:43 A.M. Eastern Daylight Time, [email protected] writes:On Tue, Aug 10, 2010 at 8:45 PM, <[email protected]> wrote:> Hi!> Are you sure you don't have a wireless router? How do you think you> connect to the internet? I believe I got a similar message when my> wireless router was turned off by accident by a visitor in my home and> I didn't know it. All I had to do was turn it back on.> Bettye>Bettye, you will need to search a long time before finding ones as ignorantof computers and their "parts" as we. Were it not for this list and theseamazingly knowledgeable folks who are willing to share that knowledge, wewould still be using typewriters.I have no idea how to determine whether our router is wireless nor how toturn it on/off. Our son-in-law set up the computer and said enjoy! A friendgave us his used laptop and said now go surf the web rather than watch TV!!Thank you for writing and taking your time to offer suggestions for help.Rana>>>>> -----Original Message-----> From: RickandRana <[email protected]>> To: Barry <[email protected]>; [email protected]> Sent: Tue, Aug 10, 2010 9:20 am> Subject: Re: [SR-NEWBIE] Questions about laptops>>> ------------------------------->

In a message dated 8/11/2010 10:36:12 P.M. Central Daylight Time, [email protected] writes: Rana, Your message reminds me of something that happened to me. I had a new cell phone and I couldn't get it to turn on. I stopped at a mall and walked in and looked around for a 20's - 30's age guy and walked to him and asked him if he would see if he could turn on my cell phone. It took him about 3 seconds to do it. Too bad you can't take your equipment to a mall and find someone like I did. Do you have any techy neighbors or can you call your son-in-law and ask him about it. BTW, if the router is turned off, it won't have any flashing lights. You need an electrical current to get anything to light up. Good Luck! -----Original Message----- From: [email protected] To: [email protected] Sent: Wed, Aug 11, 2010 7:19 pm Subject: Re: [SR-NEWBIE] Questions about laptops On the back of your computer there is a place for a telephone line to be connected. If you use the dialup method then you are not on wireless. When you go to sign on you would probably hear some noises call a handshake which is the puter talking to the server and vice versa. I do have the phone cable connected but do not use it to connect to the web unless the wireless is not working for some reason- like power outage. do you have a tv cable company who provides your television channels? If so you would look to see if there is a wire connected to your computer that has the same end on it that plugs into your TV. This would be direct wiring to your computer. If you have a wire from the computer box outside or the back of your TV to another black or white box with lights on it, then that is your wireless connection. It takes 2 boxes for me. One is the modem that is first connected to the cable line. Then a wire runs to another box with similar lights. That is the router and the end of the cords. That would mean you are wireless- no wire connecting the internet directly to your computer. You can have a wireless mouse, a wireless printer, etc. Almost anything you have connected to the back or even the front of your computer can have a wireless item to do the same task, just without the need to have wires running between them, Hope this helps. Let me know if you need to know more. Fran In a message dated 8/11/2010 11:55:43 A.M. Eastern Daylight Time, [email protected] writes:On Tue, Aug 10, 2010 at 8:45 PM, <[email protected]> wrote:> Hi!> Are you sure you don't have a wireless router? How do you think you> connect to the internet? I believe I got a similar message when my> wireless router was turned off by accident by a visitor in my home and> I didn't know it. All I had to do was turn it back on.> Bettye>Bettye, you will need to search a long time before finding ones as ignorantof computers and their "parts" as we. Were it not for this list and theseamazingly knowledgeable folks who are willing to share that knowledge, wewould still be using typewriters.I have no idea how to determine whether our router is wireless nor how toturn it on/off. Our son-in-law set up the computer and said enjoy! A friendgave us his used laptop and said now go surf the web rather than watch TV!!Thank you for writing and taking your time to offer suggestions for help.Rana>>>>> -----Original Message-----> From: RickandRana <[email protected]>> To: Barry <[email protected]>; [email protected]> Sent: Tue, Aug 10, 2010 9:20 am> Subject: Re: [SR-NEWBIE] Questions about laptops>>> ------------------------------->

Says a program still running is the cause of the CD tray not opening? Try shutting down the computer and restarting. That should close that program, and perhaps allow the tray to open. Woody =============== [email protected] writes: You might try straightening a paper clip out and inserting one end into the small hole beside the tray. That is the manual way to release the tray. Works most of the time. Fran ======================= In a message dated 8/11/2010 12:20:30 P.M. Eastern Daylight Time, [email protected] writes: What do you do when a Dell 2358 computer's CD drawer will not open to remove a CD? The error message says: ? Unable to lock the volume. (0x80000012) Explorer or another program is currently copying or accessing files on the CD. You must wait for the copying to finish or close all programs that are accessing the CD." I downloaded a PDF file, which opened correctly on the CD. Closed it. Waited overnight. All other programs are closed. CD drawer will still not open. Tried a paper clip end in the small hole by the drawer, but it releases nothing. Any suggestions? thanks, Jan

Rana, Your message reminds me of something that happened to me. I had a new cell phone and I couldn't get it to turn on. I stopped at a mall and walked in and looked around for a 20's - 30's age guy and walked to him and asked him if he would see if he could turn on my cell phone. It took him about 3 seconds to do it. Too bad you can't take your equipment to a mall and find someone like I did. Do you have any techy neighbors or can you call your son-in-law and ask him about it. BTW, if the router is turned off, it won't have any flashing lights. You need an electrical current to get anything to light up. Good Luck! -----Original Message----- From: [email protected] To: [email protected] Sent: Wed, Aug 11, 2010 7:19 pm Subject: Re: [SR-NEWBIE] Questions about laptops On the back of your computer there is a place for a telephone line to be connected. If you use the dialup method then you are not on wireless. When you go to sign on you would probably hear some noises call a handshake which is the puter talking to the server and vice versa. I do have the phone cable connected but do not use it to connect to the web unless the wireless is not working for some reason- like power outage. do you have a tv cable company who provides your television channels? If so you would look to see if there is a wire connected to your computer that has the same end on it that plugs into your TV. This would be direct wiring to your computer. If you have a wire from the computer box outside or the back of your TV to another black or white box with lights on it, then that is your wireless connection. It takes 2 boxes for me. One is the modem that is first connected to the cable line. Then a wire runs to another box with similar lights. That is the router and the end of the cords. That would mean you are wireless- no wire connecting the internet directly to your computer. You can have a wireless mouse, a wireless printer, etc. Almost anything you have connected to the back or even the front of your computer can have a wireless item to do the same task, just without the need to have wires running between them, Hope this helps. Let me know if you need to know more. Fran In a message dated 8/11/2010 11:55:43 A.M. Eastern Daylight Time, [email protected] writes:On Tue, Aug 10, 2010 at 8:45 PM, <[email protected]> wrote:> Hi!> Are you sure you don't have a wireless router? How do you think you> connect to the internet? I believe I got a similar message when my> wireless router was turned off by accident by a visitor in my home and> I didn't know it. All I had to do was turn it back on.> Bettye>Bettye, you will need to search a long time before finding ones as ignorantof computers and their "parts" as we. Were it not for this list and theseamazingly knowledgeable folks who are willing to share that knowledge, wewould still be using typewriters.I have no idea how to determine whether our router is wireless nor how toturn it on/off. Our son-in-law set up the computer and said enjoy! A friendgave us his used laptop and said now go surf the web rather than watch TV!!Thank you for writing and taking your time to offer suggestions for help.Rana>>>>> -----Original Message-----> From: RickandRana <[email protected]>> To: Barry <[email protected]>; [email protected]> Sent: Tue, Aug 10, 2010 9:20 am> Subject: Re: [SR-NEWBIE] Questions about laptops>>> -------------------------------> To unsubscribe from the list, please send an email to> [email protected] with the word 'unsubscribe' without the> quotes in the subject and the body of the message>*********Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE*********-------------------------------To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message *********Visit the threaded archives of this list: http://archiver.rootsweb.com/th/index/SENIOR-NEWBIE*********-------------------------------To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message