I have to comment on this. I have subscribed to Ancestry.com before also. Before my renewal time came up they always contacted me by phone to ask if I wanted to continue it. They gave me a phone number to call if I did not. I have always been able to get through on that phone number. I wasn't able to continue this last time and called the phone number to cancel. I had no problem. I'm sorry the rest of you have had such bad experiences. :-( All it takes is a phone call. Victoria steward7@cableone.net wrote: > Hang in there Betty that is exactly when I got away from these crooks I > have not returned and will not return, they want you to upload all your > information you have gathered on you family and give it to them so they can > charge everyone, not about helping folks it is money plain and simple, I > just wish someone rich enough could do a LDS thing and let it be known that > all is free at one place and this genealogy would come together so fast it > would astound you, Betty you and I lived in a time when your word was your > bond and I might add it was just like money in the bank, if someone said I > will be there they were there, no pride in workmanship, no pride in > anything just greed and low morals is where we have been heading for > sometime now, just do not give up, you need my help just ask...Marvin Steward > > At 10:41 PM 8/3/2003 EDT, you wrote: > >To: mbarker, > > > >I have attempted to call Ancestry.Com (the 800 number) with NO LUCK. Even > >when Ancestry.Com put it in writing in an e-mail, that they would NOT > CONTINUE > >TO CHARGE MY ACCOUNT, they have continued. My credit card company has been > >wonderful in crediting my account for the first two charges, but told me > to save > >all my written information in case they need it legally. Some things > >situations like this are too large for one person to handle....it takes > the voice of > >many in order to be heard. If anyone else has had this problem, let me know > >and I will put your message in the envelope that I plan to send to the > Attorney > >General's Office and let them judge if this is a problem that needs to be > >addressed and investigated in order to protect the innocent public. I do > not > >like being forced to fight at age 77 yrs old, however, I do have very strong > >principles on RIGHTS AND WRONGS, and most folks I know are just plain > folks who > >loves to do genealogy research and are willing to exchange information > freely, > >and would in no way charge nor cheat anyone of a penny. > > > >What I found in writing this to Rootsweb Lists, the Lists that gives our > >information to Ancestry.Com intercepted my letter and would not let it be > shown on > >their lines. My PALMER-L refused to let my message go through. The others > >have been very accommodating and helpful. I am not attempting to stir up > >trouble.....I want to bring a serious problem to surface in case there are > others > >facing the same problem. Just like newspapers that brings up a serious > common > >problem, someone out there will notice it and the problems are resolved in a > >just and fair manner. > > > >Thanks for you help. > > > >Betty > > > > > > > >==== SCUNION Mailing List ==== > >Union Co. Historical Foundation > >P.O. Box 220 > >Union, SC 29379 > > > >============================== > >To join Ancestry.com and access our 1.2 billion online genealogy records, > go to: > >http://www.ancestry.com/rd/redir.asp?targetid=571&sourceid=1237 > > > > > > ==== SCUNION Mailing List ==== > The Union County SC GenWeb page is located at: > http://www.rootsweb.com/~scunion/union.html > > ============================== > To join Ancestry.com and access our 1.2 billion online genealogy records, go to: > http://www.ancestry.com/rd/redir.asp?targetid=571&sourceid=1237

Victoria a few people like you are very lucky, I would like to add that Ancestry.Com for the record is not the only company the does this, many folks I know in business with e-business added in the past 3 years or so have discontinued the "for your convenience or "Automatic Renewal" part of membership", the explanation was/is "too many complaints", no one that has the IQ of grape would swallow "for you convenience nonsense", I know of no one who is so lazy they would not return "with your records on file already "for your convenience" and renew their membership. If you sell a good product and give just decent customer care service you do NOT have to automatically renew anything for anyone's "convenience", let that be a option for everyone not a "requirement for your convenience". This is my last comment (I hope) because the water is just getting muddier, next will be someone with 16 credit cards on file with Ancestry.Com etc. in which I do not believe for one moment this to be the truth, no company would be that stupid nor would Ancestry.Com nor would any person give out that many credit card numbers not even to his mother, nor would Ancestry.Com go that far to keep you as a customer as expressed by the unhappy trooper just a email back or so (not calling anyone a liar), I simply do not believe that statement to be honest (us Texans can streeetch the truth bettern ennyone, I know this is a problem and they know it is a problem because of something called money and greed and until the one's that "are" having this problem with Ancestry.Com stand up and do something together it will continue until good people like Victoria who has had nothing but a positive experience with Ancestry.Com comes in here one day and complains about the her credit card being charged without her permission! Thanks and good luck Betty and please call your bank today and get the card canceled, just tell them the truth, that you feel you are being scammed and you "want" the credit card canceled now! Marvin O. Steward At 09:32 AM 8/4/2003 -0400, you wrote: >I have to comment on this. I have subscribed to Ancestry.com before also. Before my >renewal time came up they always contacted me by phone to ask if I wanted to >continue it. They gave me a phone number to call if I did not. I have always been >able to get through on that phone number. I wasn't able to continue this last time >and called the phone number to cancel. I had no problem. I'm sorry the rest of you >have had such bad experiences. :-( All it takes is a phone call. >Victoria > >steward7@cableone.net wrote: > >> Hang in there Betty that is exactly when I got away from these crooks I >> have not returned and will not return, they want you to upload all your >> information you have gathered on you family and give it to them so they can >> charge everyone, not about helping folks it is money plain and simple, I >> just wish someone rich enough could do a LDS thing and let it be known that >> all is free at one place and this genealogy would come together so fast it >> would astound you, Betty you and I lived in a time when your word was your >> bond and I might add it was just like money in the bank, if someone said I >> will be there they were there, no pride in workmanship, no pride in >> anything just greed and low morals is where we have been heading for >> sometime now, just do not give up, you need my help just ask...Marvin Steward >> >> At 10:41 PM 8/3/2003 EDT, you wrote: >> >To: mbarker, >> > >> >I have attempted to call Ancestry.Com (the 800 number) with NO LUCK. Even >> >when Ancestry.Com put it in writing in an e-mail, that they would NOT >> CONTINUE >> >TO CHARGE MY ACCOUNT, they have continued. My credit card company has been >> >wonderful in crediting my account for the first two charges, but told me >> to save >> >all my written information in case they need it legally. Some things >> >situations like this are too large for one person to handle....it takes >> the voice of >> >many in order to be heard. If anyone else has had this problem, let me know >> >and I will put your message in the envelope that I plan to send to the >> Attorney >> >General's Office and let them judge if this is a problem that needs to be >> >addressed and investigated in order to protect the innocent public. I do >> not >> >like being forced to fight at age 77 yrs old, however, I do have very strong >> >principles on RIGHTS AND WRONGS, and most folks I know are just plain >> folks who >> >loves to do genealogy research and are willing to exchange information >> freely, >> >and would in no way charge nor cheat anyone of a penny. >> > >> >What I found in writing this to Rootsweb Lists, the Lists that gives our >> >information to Ancestry.Com intercepted my letter and would not let it be >> shown on >> >their lines. My PALMER-L refused to let my message go through. The others >> >have been very accommodating and helpful. I am not attempting to stir up >> >trouble.....I want to bring a serious problem to surface in case there are >> others >> >facing the same problem. Just like newspapers that brings up a serious >> common >> >problem, someone out there will notice it and the problems are resolved in a >> >just and fair manner. >> > >> >Thanks for you help. >> > >> >Betty >> > >> > >> > >> >==== SCUNION Mailing List ==== >> >Union Co. Historical Foundation >> >P.O. Box 220 >> >Union, SC 29379 >> > >> >============================== >> >To join Ancestry.com and access our 1.2 billion online genealogy records, >> go to: >> >http://www.ancestry.com/rd/redir.asp?targetid=571&sourceid=1237 >> > >> > >> >> ==== SCUNION Mailing List ==== >> The Union County SC GenWeb page is located at: >> http://www.rootsweb.com/~scunion/union.html >> >> ============================== >> To join Ancestry.com and access our 1.2 billion online genealogy records, go to: >> http://www.ancestry.com/rd/redir.asp?targetid=571&sourceid=1237 > > >==== SCUNION Mailing List ==== >The Union County SC GenWeb page is located at: >http://www.rootsweb.com/~scunion/union.html > >============================== >To join Ancestry.com and access our 1.2 billion online genealogy records, go to: >http://www.ancestry.com/rd/redir.asp?targetid=571&sourceid=1237 > >