If your problems are identical with both Explorer and Netscape then it could point to a common problem with ME. I know that I had a problem at a customer who was trading currencies (swiss frank / euro dollars) and it was critical the price chart be update to the minute. Got some new computer that came with ME. They dropped off-line every 10 min. Finally figured the problem. In both Win 98 and ME there is an option to drop off-line if there is no perceived activity. In 98 the default was disable. For some reason MS decided to make this option default enabled in ME. Not a bug, just a decision. The freeze no reload problem has happened to me a couple of times if I start clicking around too quickly in Explorer. I do have to reboot to clear. If I stick to my process it is pretty good the majority of the time. The process is: - Load the page to be viewed. - Click on the "Plus (+) magnifying glass" icon in the upper left corner - Click on the upper left corner "of the IMAGE" in the area of the page number "one time" - Expand the window to full screen (the image with not be full screen, just larger) - Slide the magnifier slide left two ticks, so the it is on the middle tick - Click on the "hand" icon. At this point you should be be ready to go in the upper left hand corner of the image. I have found that it works best if you wait for the image to sharpen completely between moves. It has frozen on me a couple of times if I get too impatient. When you are done with the image, exit the window completely. I believe this pocess looks more complicated then it is. I have gotten to the point that I do not evey think about it as I set up each image for viewing. Other than that I do not know what else to tell you. Sorry. Best of Luck, Steven Lyday Janet wrote: > ME has definitely been a mistake but it's been working amazingly well > recently after some major problems before Christmas. I finally got the > census to work in IE after many tries on Netscape & IE. Tried > downloading it both from the census site and Netscape but neither > would completely install. Just one time I tried accessing the census > from IE it automatically came up with the viewer. It worked > wonderfully until I put in a new search for a new county then wouldn't > refresh. I'll try again tomorrow after rebooting, etc. but managed to > find my great grandparents, etc. I'm on ADSL. Any ideas appreciated. > Janet > > Steven Lyday wrote: > >> Hi Janet, >> >> We have a saying in the computer consulting industry, "Friends do not >> let friends use ME" :-) . I have frozen my systems at Win 98 Second >> Edition. Maybe ME is your problem. Do not know? Are you using a >> broadband connection? Did you download and install the plugin? >> >> What exactly is happening or not happening? >> >> Re, >> >> SPL >> >> Janet wrote: >> >>>Hi Steven >>>What operating system are you using? I wonder if my problem is that I'm using Win ME? Any ideas? Tried both Netscape & IE. >>>Janet >>> >>>Steven Lyday wrote: >>>