Elaine, I'm tired -it's been along day... it's not Windows that it doesn't work with - it's the printer - an HP PhotoSmart P1000. I contacted NewSoft, the producer of the software for the scanner and they said that there are several printers that some of the feature of their software doesn't work with. I was able to find a freeware "copy" program that works magnificently. I originally had problems installing the software to begin with and had to uninstall it, run a registry cleaning program and then install a WinXP patch before I could install the software again. Bleah. But I really like the scanner! It beats my old Umax 2100U by a mile and there's SUPPORT for it (unlike Umax - I can't begin to tell you how many emails I sent for support with that scanner and never received as much as an acknowledgement!) Sherry -----Original Message----- From: ETM (State of Virginia) [mailto:[email protected]] Sent: Friday, May 02, 2003 5:09 PM To: [email protected] Subject: Re: [SP] Scanner I am not using this particular scanner, but noticed your comments about its copy feature. I use the Visioneer 8100 which has a one-button copy. When I bought a new computer using XP-Home, I downloaded the Visioneer programming from its website (it includes PaperPort) and with some finagling the one-touch monitor has enabled the scanner's copy feature and it works well with direct copies to a Lexmark printer. I wasn't successful using the feature before so this was an added pleasure. I am not using the physical buttons on the scanner, instead am using the on screen "one touch monitor" features (just in case there is any similarity in programming features). You might try obtaining updated software from the vendor and that might possibly help enable the copy feature on your scanner. Good luck! Elaine The great thing in this world is not so much where you stand, as in what direction you are moving. --Oliver Wendell Holmes Hello Sherry On Friday, May 2, 2003, you wrote > I'm not familiar with the 2400 but I have the 1660 and have been very > happy with the scanner itself. Software leaves something to be > desired - the Copy feature doesn't work on WinXP. > The scanner is rather noisy... > Sherry

Sherry, Been down that path with Umax (my first scanner and last Umax item I ever purchase) so I well understand. Elaine I never did give anybody hell. I just told the truth, and they thought it was hell. --Harry S. Truman Hello Sherry On Friday, May 2, 2003, you wrote > Elaine, > I'm tired -it's been along day... > it's not Windows that it doesn't work with - it's the printer - an HP > PhotoSmart P1000. I contacted NewSoft, the producer of the software for the > scanner and they said that there are several printers that some of the > feature of their software doesn't work with. I was able to find a freeware > "copy" program that works magnificently. > I originally had problems installing the software to begin with and had to > uninstall it, run a registry cleaning program and then install a WinXP patch > before I could install the software again. Bleah. > But I really like the scanner! It beats my old Umax 2100U by a mile and > there's SUPPORT for it (unlike Umax - I can't begin to tell you how many > emails I sent for support with that scanner and never received as much as an > acknowledgement!) > Sherry