Try shutting down your computer, disconnect the scanner, and re-boot. Then shut-down again, re-connect the scanner, re-boot and see if Windows detects "new hardware". May work. Lance -----Original Message----- From: RJB [mailto:[email protected]] Sent: Saturday, 30 November 2002 5:24 AM To: [email protected] Subject: [SP] Scanner won't work I was looking at this site: http://www.driverguide.com/ and when I finished, my HP Scan Jet 3300C won't work. I didn't update anything and can't re-install my scanner. I get a message that says it can't find my scanner. What can I do to get it back? My scanning software doesn't seem to help. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.419 / Virus Database: 235 - Release Date: 2002-11-13