Cathy wrote: Re: the desktop icon - it's lost the proper target. Delete it. Re-create the right one by holding down control while dragging the one that works from the Start Programs Menu onto the desktop. Cathy--thank you so much for the suggestions. The scanner works again and I have the icon back where I wanted it and it works, also. You sure were a big help! Thanks to everyone who replied. It's nice to know there's help available when you need it.