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    1. [ROSE-DNA] multiple copies of Bulk Emails from ROSE DNA project
    2. Diana Gale Matthiesen
    3. ROSE DNA project members are messaging me that they are getting multiple copies of the same Bulk Email messages. There are two reasons I can think of that would cause this. 1) Your email address is a Contact on more than one Kit. 2) You have more than one email address on your own account, and both are addresses that send email to you. You can turn off Bulk Emails for an account by logging in, then over on the left, clicking on "Manage Personal Information," then choosing "Match and Email Settings." Then click the "No" radiobutton under "Project Email Settings." If you leave one address active on one account, you should get only one copy of each Bulk Email. If you still get multiple copies, I don't know what to do about it beyond either hitting, "Del," or turning them off entirely. I'm a volunteer administrator for the ROSE Y-DNA surname project, not an employee of FTDNA. Once I "Submit" a Bulk Email to FTDNA for approval, it's out of my hands, and I have nothing to do with the process of actually sending it. Anyway, I'm going to back off on the Bulk Emails in preference to messaging on this list, which I think is a better venue for discussion - provided project members subscribe. Bulk Emails are a one-way street. Diana ROSE Y-DNA Surname Project Admin

    03/20/2017 07:45:16