Only one thing I could suggest - I cannot get onto my ftp site through earthlink if I signon the normal way. I have to switch to another email name that I had originally set-up and then it will connect to the ftp sites. You could also try to log on here: http://www.net2ftp.com/ Hope one of these helps. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Saturday, December 02, 2006 1:57 AM To: [email protected] Subject: [ROOTSWEB-HELP] FTP - no connection to Rootsweb My problem continues. I spent 10 hours today online with technical support - WS_FTP (Ipswitch), Linksys, Charter, Microsoft, Dell. I've got a new modem last Saturday and my problems with a lack of ftp connection began then. I've spent the last six days on my computer trying to figure it out. Tonight I took the Linksys modem back and bought another Motorola like I had. It hasn't helped. They have assured me the modem is not at fault, yet...... I am still unable to get a connection to users.rootsweb.com. The Remote (internet side) of my FTP program remains BLANK. One of my four websites is iahamilt. I have both WS_FTP LE as well as the new WS_FTP Home installed and neither will connect my ftp program to Rootsweb. My ISP (Charter cable) assures me that my connections and second new modem are fine; my internet access is good, yet I continue to get the ftp Connection Error: "Error reading response from server. Connection closed by Remote Host" which is Rootsweb. My firewalls, security devices are all in order. 3 techs looked into the guts of my computer in excruciating detail. Something is blocking my connection and I have been assured by my ISP that they are not. Ipswitch was able to connect to Rootsweb this morning. Is anyone else having (or had) any problems connecting to Rootsweb? Thank you for any light you may be able to send my way. Janelle Martin, IAGenWeb County Coordinator http://www.rootsweb.com/~iahamilt ------------------------------- To unsubscribe [email protected] from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message