Janelle, I assume you have rootsweb "in" your firewall, right, so it has permission to talk to and from your computer? My Norton had to write all kinds of "permission rules" before my web worked. Have you tried turning off your firewall for 5 minutes just to see if you can properly connect once? Most of the time I find roots doesn't like something *I* did to my web on my side, but I know when my firewall was not configured right, my web acted like I was trying to start a car without having its insides assembled. Have you tried going to Fileman and trying to upload one page through there? Sometimes all roots needs is a little tricking, like how many times you have to push the gas pedal in an old car. Plus, if you can upload from there, you'll at least know the connection is not broken and can look elsewhere for the problem. Judy On 12/2/06, [email protected] <[email protected]> wrote: > > My problem continues. I spent 10 hours today online with technical support > - WS_FTP (Ipswitch), Linksys, Charter, Microsoft, Dell. > I've got a new modem last Saturday and my problems with a lack of ftp > connection began then. I've spent the last six days on my computer trying to > figure it out. Tonight I took the Linksys modem back and bought another > Motorola like I had. It hasn't helped. They have assured me the modem is not > at fault, yet...... I am still unable to get a connection to > users.rootsweb.com. The Remote (internet side) of my FTP program remains > BLANK. > One of my four websites is iahamilt. I have both WS_FTP LE as well as the > new WS_FTP Home installed and neither will connect my ftp program to > Rootsweb. > > My ISP (Charter cable) assures me that my connections and second new modem > are fine; my internet access is good, yet I continue to get the ftp > Connection Error: "Error reading response from server. Connection closed by > Remote Host" which is Rootsweb. > My firewalls, security devices are all in order. 3 techs looked into the > guts of my computer in excruciating detail. > > Something is blocking my connection and I have been assured by my ISP that > they are not. Ipswitch was able to connect to Rootsweb this morning. > > Is anyone else having (or had) any problems connecting to Rootsweb? > > Thank you for any light you may be able to send my way. > Janelle Martin, IAGenWeb County Coordinator > http://www.rootsweb.com/~iahamilt > > ------------------------------- > To unsubscribe [email protected] from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > -- ~PRIMARY NAMES: ANTHONY, BAKER, FLOWERS, LANE, SEPTER~ Washington Co PA free Websites: http://freepages.genealogy.rootsweb.com/~florian http://freepages.family.rootsweb.com/~florian County Coordinator for http://www.rootsweb.com/~pawashin/ Researchers of Washington County PA, join our map: http://www.frappr.com/researchingwashingtoncopa Steve Irwin Warriors please sign map at: http://www.frappr.com/steveirwinwarriors