I have had my ISP techs here at my home for 2 different 2 hour sessions. Both techs confirmed that Port 21 is closed to non commercial customers. I need to know what open ports Rootsweb has that I can use. Note that my error message stated "blocked by Remote server". That is Rootsweb. Janelle ----- Original Message ----- From: <[email protected]> To: <[email protected]> Sent: Wednesday, December 13, 2006 10:01 PM Subject: ROOTSWEB-HELP Digest, Vol 1, Issue 18 > > > Today's Topics: > > 1. Re: port 21 blocked for residential by ISP (John Gibson Chalmers) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Wed, 13 Dec 2006 21:29:00 -0600 > From: John Gibson Chalmers <[email protected]> > Subject: Re: [ROOTSWEB-HELP] port 21 blocked for residential by ISP > To: [email protected] > Cc: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain;charset=us-ascii;format=flowed > > In message <[email protected]>, > [email protected] writes > > HI Jannelle > > That's not really a rootsweb problem, but something between you and your > ISP. > > (I've had a similar thing with my ISP and e-mail blocking of rootsweb > mails, which they consider spam - so I sympathize! You should see the > spam I get now!) > > I'd suggest you ask your ISP for a static IP address through which they > allow port 80 to communicate. You can set your computer/router to that > static address and things should work as they used to. It's not > difficult for them to do that, but they will be reluctant to do so! > (You'll be a special case then ....;) > > John > >> >>OK... After 3 weeks of inability to upload through my FTP program, my >>(ISP) Charter Communication has confirmed that they indeed have >>blocked port 21 from residential customers. >> >>To Whomever has the power of Rootsweb... Please inform us Charter >>customers what port we should input into our FTP programs so that we >>may upload to Rootsweb. >>Thank you. I look forward to a reply. Since I am on Digest mode, >>please e-mail me directly or it may be several days before I hear back. >> >>Janelle Martin [email protected] >>IAGenWeb County Coordinator >>http://www.rootsweb.com/~iahamilt >> > -- > John Gibson Chalmers - [email protected] > Homepages ... http://www.dgnscrn.demon.co.uk/ > and ... http://homepages.rootsweb.com/~chalmers/ > > > > ------------------------------ > > To contact the ROOTSWEB-HELP list administrator, send an email to > [email protected] > > To post a message to the ROOTSWEB-HELP mailing list, send an email to > [email protected] > > __________________________________________________________ > To unsubscribe from the list, please send an email to > [email protected] > with the word "unsubscribe" without the quotes in the subject and the body > of the > email with no additional text. > > > End of ROOTSWEB-HELP Digest, Vol 1, Issue 18 > ******************************************** >

On Thu, 14 Dec 2006, Janelle Martin <[email protected]> wrote: > I have had my ISP techs here at my home for 2 different 2 hour sessions. > Both techs confirmed that Port 21 is closed to non commercial customers. I > need to know what open ports Rootsweb has that I can use. Note that my error > message stated "blocked by Remote server". That is Rootsweb. > Janelle This makes sense only if the ports being closed are for the client (user's) machine. That will prevent them from being used as an FTP server (port 21), http server (port 80), etc. However, those ports have to be allowed for the destination machine, otherwise browsing the web would be impossible (without using a proxy). FTP is special in that under normal operations, the server (RootsWeb) will try to actively open a data channel to the client. Firewalls make this impossible. Since Charter now essentially has a firewall erected downstream from you, you have no control over it (as opposed to the firewall being on your "client" computer and configured by you). FTP has a "Passive transfer mode" for dealing with just this type of situation. You can configure WS_FTP to use this. In Session Properties =>�Advanced tab, check the Passive transfers box and see if that helps. -- � John Van Essen � <[email protected]> � University of Minnesota Alumnus � Fridley, Minn. � Genealogy pages: http://www.tc.umn.edu/~vanes002/gen/ � Crow Wing Co. Gen & Hist Soc pages: �http://www.rootsweb.com/~mncwcghs/

At 11:56 AM 12/14/2006, you wrote: >I have had my ISP techs here at my home for 2 different 2 hour sessions. >Both techs confirmed that Port 21 is closed to non commercial customers. I >need to know what open ports Rootsweb has that I can use. Note that my error >message stated "blocked by Remote server". That is Rootsweb. >Janelle Janelle, Port 21 (command channel) and port 20 (data transfer channel) are the default ports for all FTP servers. The error message you are reporting now is different from the one you reported initially, i.e. "server address incorrect". You indicated you are using WS_FTP. WS_FTP creates a session log. Attempt your connection, then copy and paste that entire session log here so we can take a look. Pat