Are we certain that a living, breathing *person* is at the other end of that <[email protected]> email addy? It's pushing 24 hours since I sent a message - and still no word. And I still can't upload files to my account. And the files that were in my account are still missing. Can files be deleted and permissions reset "accidentally"? If not, who has the ability to do that? I can't quite imagine anyone would care to "hack" into a genealogy site, but then again, I can't figure out what's causing this problem. I know we've had some server problems, but I don't recall ever encountering anything quite like this in all these years. And that's a lot of years, because I created this account back at the beginning of time (a la Brian!) What do you do when <[email protected]> doesn't respond to email? -Sandy On Feb 5, 2007, at 6:12 PM, [email protected] wrote: > > No, not really. This is all handled by staff in Utah now, so it > would be > during weekday work hours most likely. > > Joan > > ------------------------------- > > In a message dated 2/5/2007 7:10:04 PM Eastern Standard Time, > [email protected] writes: > > I've done so. > Have you any idea the amount of time ordinarily required for a > response? > > -Sandy > > > On Feb 5, 2007, at 4:23 PM, [email protected] wrote: > > Write to: [email protected] . > > Joan ---------------------------