Sandy, You haven't, by any chance, upgraded to Internet Explorer 7 since your last upload, have you? If so, that's probably the problem. Despite trying all the advice I could gather from this board and online, as well as trying everything I could think of, I found that IE7 simply doesn't play well with FTP and wound up having to uninstall it. Just a thought... Good luck with your problem. Sheila -----Original Message----- From: [email protected] [mailto:[email protected]]On Behalf Of [email protected] Sent: Tuesday, February 06, 2007 3:23 PM To: [email protected] Subject: ROOTSWEB-HELP Digest, Vol 2, Issue 9 Today's Topics: 1. Help with moving files (Terri) 2. Re: Help with moving files (Patricia Geary) 3. Microsoft Expression Web (Pat Connors) 4. Re: Microsoft Expression Web (Patricia Geary) 5. Re: Help with moving files (Hugh Watkins) 6. Re: Help with moving files (Judy Florian) 7. Re: The "Forbidden Empty"? ;-) (Sandy) 8. Re: The "Forbidden Empty"? ;-) ([email protected]) 9. Re: The "Forbidden Empty"? ;-) (Sandy) 10. Re: The "Forbidden Empty"? ;-) ([email protected]) 11. Re: The "Forbidden Empty"? ;-) (Patricia Geary) ---------------------------------------------------------------------- Message: 1 Date: Tue, 6 Feb 2007 09:12:16 -0600 From: "Terri" <[email protected]> Subject: [ROOTSWEB-HELP] Help with moving files To: <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset="iso-8859-1" I would like to move files in the main file directory to a specific directory. Is there a simple way to do this? Thanks, Terri ------------------------------ Message: 2 Date: Tue, 06 Feb 2007 10:36:14 -0500 From: Patricia Geary <[email protected]> Subject: Re: [ROOTSWEB-HELP] Help with moving files To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset="us-ascii"; format=flowed At 10:12 AM 2/6/2007, Terri wrote: >I would like to move files in the main file directory to a specific >directory. Is there a simple way to do this? Depends on what program you are going to use to move the files. Remember that moving files will NOT automatically change the links to those files unless you are using an editing program that will do it for you. - like FrontPage/Expression Web, Dreamweaver or maybe the free editors. I'm assuming you are talking about the actual site rather than files on your hard drive :-) pat ____________ Pat Geary http://www.family-genealogy-online.com/ http://www.genealogy-web-creations.com/ http://www.blog.family-genealogy-online.com/ ------------------------------ Message: 3 Date: Tue, 06 Feb 2007 09:17:19 -0800 From: Pat Connors <[email protected]> Subject: [ROOTSWEB-HELP] Microsoft Expression Web To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset=ISO-8859-1; format=flowed I am interested in this program. I currently use Frontpage 2003 and I am wondering if this program is seriously better than FP and worth the money. For those who upgraded to EW, I would appreciate your opinion. -- Pat Connors, Sacramento CA http://www.connorsgenealogy.com ------------------------------ Message: 4 Date: Tue, 06 Feb 2007 12:44:11 -0500 From: Patricia Geary <[email protected]> Subject: Re: [ROOTSWEB-HELP] Microsoft Expression Web To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset="us-ascii"; format=flowed At 12:17 PM 2/6/2007, Pat Connors wrote: >I am interested in this program. I currently use Frontpage 2003 and I >am wondering if this program is seriously better than FP and worth the >money. For those who upgraded to EW, I would appreciate your opinion. YES, YES, YES! It creates valid code and makes CSS much easier to work with. You can upgrade so the cost is less than purchase of the full program. You can also download a free trial to see if you like it http://www.microsoft.com/products/expression/en/expression-web/default.mspx Investigate any of these links and feel free to contact me off list if you have specific questions. http://any-expression.com/expression-web/tutorials/ (Be sure and signup for the ezine) http://any-expression.com/expression-web/tips/ http://www.expression-web-designer-help.com/ http://expression-web.net/ pat ____________ Pat Geary http://www.family-genealogy-online.com/ http://www.genealogy-web-creations.com/ http://www.blog.family-genealogy-online.com/ ------------------------------ Message: 5 Date: Tue, 6 Feb 2007 19:11:46 +0000 From: "Hugh Watkins" <[email protected]> Subject: Re: [ROOTSWEB-HELP] Help with moving files To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset=ISO-8859-1; format=flowed if one or two use the file manager to create a new file in the new place and copy paste the code from old to new Hugh W On 2/6/07, Patricia Geary <[email protected]> wrote: > > At 10:12 AM 2/6/2007, Terri wrote: > >I would like to move files in the main file directory to a specific > >directory. Is there a simple way to do this? > > > Depends on what program you are going to use to move the files. > Remember that moving files will NOT automatically change the links to > those files unless you are using an editing program that will do it > for you. - like FrontPage/Expression Web, Dreamweaver or maybe the > free editors. I'm assuming you are talking about the actual site > rather than files on your hard drive :-) > > pat > > > ____________ > Pat Geary > http://www.family-genealogy-online.com/ > http://www.genealogy-web-creations.com/ > http://www.blog.family-genealogy-online.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > -- a wonderful artist in Denmark http://www.ingerlisekristoffersen.dk/ Beta blogger http://snaps4.blogspot.com/ photographs and walks old blogger GENEALOGE http://hughw36.blogspot.com/ MAIN BLOG ------------------------------ Message: 6 Date: Tue, 6 Feb 2007 14:24:09 -0500 From: "Judy Florian" <[email protected]> Subject: Re: [ROOTSWEB-HELP] Help with moving files To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset=ISO-8859-1; format=flowed With Frontpage, you can drag & drop within Fp itself. Or, you can open a page and re-name it, sending it to the directory you want. It *should* recreate new links but check the site summary> broken links to make sure. When you re-upload, it will automatically upload new and delete old. Using any other program, you may need to do more manually. It depends on the program. If you choose to delete through Fileman, it's a good rule of thumb to NOT delete until AFTER you have successfully changed and uploaded the changed pages in the new folders. You'll have to make the manual changes on your PC, with whatever program you are using; or if you hand code, you'll need to do all that first. Re-upload through Fileman or ftp. Check the new pages and folders. Only after you are positive the changes are what you want, then delete the old pages / folders. Judy On 2/6/07, Patricia Geary <[email protected]> wrote: > > At 10:12 AM 2/6/2007, Terri wrote: > >I would like to move files in the main file directory to a specific > >directory. Is there a simple way to do this? > > > Depends on what program you are going to use to move the files. > Remember that moving files will NOT automatically change the links to > those files unless you are using an editing program that will do it > for you. - like FrontPage/Expression Web, Dreamweaver or maybe the > free editors. I'm assuming you are talking about the actual site > rather than files on your hard drive :-) > > pat > > > ____________ > Pat Geary > http://www.family-genealogy-online.com/ > http://www.genealogy-web-creations.com/ > http://www.blog.family-genealogy-online.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message > -- ~PRIMARY NAMES: ANTHONY, BAKER, FLOWERS, LANE, SEPTER~ Washington Co PA free Websites: http://freepages.genealogy.rootsweb.com/~florian http://freepages.family.rootsweb.com/~florian County Coordinator for http://www.rootsweb.com/~pawashin/ Send mail to washington.co.pa.webmaster"AT"gmail.com Researchers of Washington County PA, join our map: http://www.frappr.com/researchingwashingtoncopa Steve Irwin Warriors please sign map at: http://www.frappr.com/steveirwinwarriors ------------------------------ Message: 7 Date: Tue, 6 Feb 2007 13:48:48 -0600 From: Sandy <[email protected]> Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed Are we certain that a living, breathing *person* is at the other end of that <[email protected]> email addy? It's pushing 24 hours since I sent a message - and still no word. And I still can't upload files to my account. And the files that were in my account are still missing. Can files be deleted and permissions reset "accidentally"? If not, who has the ability to do that? I can't quite imagine anyone would care to "hack" into a genealogy site, but then again, I can't figure out what's causing this problem. I know we've had some server problems, but I don't recall ever encountering anything quite like this in all these years. And that's a lot of years, because I created this account back at the beginning of time (a la Brian!) What do you do when <[email protected]> doesn't respond to email? -Sandy On Feb 5, 2007, at 6:12 PM, [email protected] wrote: > > No, not really. This is all handled by staff in Utah now, so it > would be > during weekday work hours most likely. > > Joan > > ------------------------------- > > In a message dated 2/5/2007 7:10:04 PM Eastern Standard Time, > [email protected] writes: > > I've done so. > Have you any idea the amount of time ordinarily required for a > response? > > -Sandy > > > On Feb 5, 2007, at 4:23 PM, [email protected] wrote: > > Write to: [email protected] . > > Joan --------------------------- ------------------------------ Message: 8 Date: Tue, 6 Feb 2007 14:54:03 EST From: [email protected] Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset="US-ASCII" In a message dated 2/6/2007 2:50:18 PM Eastern Standard Time, [email protected] writes: What do you do when <[email protected]> doesn't respond to email? -Sandy ---- Then you could go to the HelpDesk: http://helpdesk.rootsweb.com/form1.html but I think you should wait more than 24 hours for a response before doing so. There are not as many staffers as there used to be and replies, no doubt, may take a longer time than in the past. If you get no reply within 3 days of sending your email to accounts, then post a query on the HelpDesk and make note that you wrote to accounts and received no reply. Joan ------------------------------ Message: 9 Date: Tue, 6 Feb 2007 14:10:25 -0600 From: Sandy <[email protected]> Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed Well, gee, in the meanwhile is it possible for me to get an answer here to my questions as to what might be causing this problem? Can some technical "glitch" in the server delete all the files from our accounts and re-set upload permissions "accidentally"? Is that possible? Or can this sort of thing only be intentionally done by a human? If the latter, then who would have the *ability* to do that sort of thing to our individual accounts? While I'm attempting to get it "fixed," it would be nice to have some idea as to what might've caused this to happen. At the risk of sounding ungrateful, I guess I'm hoping for a little "help" from the "help list." ;-) Thanks, Sandy On Feb 6, 2007, at 1:54 PM, [email protected] wrote: > > Then you could go to the HelpDesk: http://helpdesk.rootsweb.com/ > form1.html > but I think you should wait more than 24 hours for a response > before doing so. > There are not as many staffers as there used to be and replies, > no doubt, > may take a longer time than in the past. If you get no reply > within 3 days of > sending your email to accounts, then post a query on the HelpDesk > and make > note that you wrote to accounts and received no reply. > > Joan > > ------------------------------- > To unsubscribe from the list, please send an email to ROOTSWEB-HELP- > [email protected] with the word 'unsubscribe' without the quotes > in the subject and the body of the message ------------------------------ Message: 10 Date: Tue, 6 Feb 2007 15:21:16 EST From: [email protected] Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset="US-ASCII" In a message dated 2/6/2007 3:12:54 PM Eastern Standard Time, [email protected] writes: Well, gee, in the meanwhile is it possible for me to get an answer here to my questions as to what might be causing this problem? ---- I don't believe anyone other than staff can answer this question for you. I would expect it had to have deliberately been done and staff would have to explain the reason for the action. Therefore, it isn't a question that can be resolved on a list through peer to peer support. Joan ------------------------------ Message: 11 Date: Tue, 06 Feb 2007 15:22:42 -0500 From: Patricia Geary <[email protected]> Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) To: [email protected], [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset="us-ascii"; format=flowed At 03:10 PM 2/6/2007, Sandy wrote: >Can some technical "glitch" in the server delete all the files from >our accounts and re-set upload permissions "accidentally"? Is that >possible? Or can this sort of thing only be intentionally done by a >human? If the latter, then who would have the *ability* to do that >sort of thing to our individual accounts? Anyone who has the username and password can sign on to your account and make changes so it would depend on if anyone else has been "working" on the account. I would think it was not a technical glitch as no one else seems to be having a problem like yours. Is this your site http://www.rootsweb.com/~ncvance/ Is this also your site http://home.earthlink.net/~ncvance/ Are you forwarding one to the other? pat ____________ Pat Geary http://www.family-genealogy-online.com/ http://www.genealogy-web-creations.com/ http://www.blog.family-genealogy-online.com/ ------------------------------ To contact the ROOTSWEB-HELP list administrator, send an email to [email protected] To post a message to the ROOTSWEB-HELP mailing list, send an email to [email protected] __________________________________________________________ To unsubscribe from the list, please send an email to [email protected] with the word "unsubscribe" without the quotes in the subject and the body of the email with no additional text. End of ROOTSWEB-HELP Digest, Vol 2, Issue 9 *******************************************

Thanks so much for trying to help, Sheila, but no, I use a program called FETCH to transfer files. Thank you, though. I surely do wish it had been the answer to the mystery. -Sandy On Feb 6, 2007, at 4:41 PM, Sheila Hanna wrote: > Sandy, > > You haven't, by any chance, upgraded to Internet Explorer 7 since > your last > upload, have you? If so, that's probably the problem. Despite > trying all > the advice I could gather from this board and online, as well as > trying > everything I could think of, I found that IE7 simply doesn't play > well with > FTP and wound up having to uninstall it. Just a thought... > Good luck with your problem. > Sheila > > -----Original Message----- > From: [email protected] > [mailto:[email protected]]On Behalf Of > [email protected] > Sent: Tuesday, February 06, 2007 3:23 PM > To: [email protected] > Subject: ROOTSWEB-HELP Digest, Vol 2, Issue 9 > > > > > Today's Topics: > > 1. Help with moving files (Terri) > 2. Re: Help with moving files (Patricia Geary) > 3. Microsoft Expression Web (Pat Connors) > 4. Re: Microsoft Expression Web (Patricia Geary) > 5. Re: Help with moving files (Hugh Watkins) > 6. Re: Help with moving files (Judy Florian) > 7. Re: The "Forbidden Empty"? ;-) (Sandy) > 8. Re: The "Forbidden Empty"? ;-) ([email protected]) > 9. Re: The "Forbidden Empty"? ;-) (Sandy) > 10. Re: The "Forbidden Empty"? ;-) ([email protected]) > 11. Re: The "Forbidden Empty"? ;-) (Patricia Geary) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Tue, 6 Feb 2007 09:12:16 -0600 > From: "Terri" <[email protected]> > Subject: [ROOTSWEB-HELP] Help with moving files > To: <[email protected]> > Message-ID: <[email protected]> > Content-Type: text/plain; charset="iso-8859-1" > > I would like to move files in the main file directory to a specific > directory. Is there a simple way to do this? > Thanks, > Terri > > > > ------------------------------ > > Message: 2 > Date: Tue, 06 Feb 2007 10:36:14 -0500 > From: Patricia Geary <[email protected]> > Subject: Re: [ROOTSWEB-HELP] Help with moving files > To: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset="us-ascii"; format=flowed > > At 10:12 AM 2/6/2007, Terri wrote: >> I would like to move files in the main file directory to a specific >> directory. Is there a simple way to do this? > > > Depends on what program you are going to use to move the files. > Remember that moving files will NOT automatically change the links to > those files unless you are using an editing program that will do it > for you. - like FrontPage/Expression Web, Dreamweaver or maybe the > free editors. I'm assuming you are talking about the actual site > rather than files on your hard drive :-) > > pat > > > ____________ > Pat Geary > http://www.family-genealogy-online.com/ > http://www.genealogy-web-creations.com/ > http://www.blog.family-genealogy-online.com/ > > > > ------------------------------ > > Message: 3 > Date: Tue, 06 Feb 2007 09:17:19 -0800 > From: Pat Connors <[email protected]> > Subject: [ROOTSWEB-HELP] Microsoft Expression Web > To: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > I am interested in this program. I currently use Frontpage 2003 and I > am wondering if this program is seriously better than FP and worth the > money. For those who upgraded to EW, I would appreciate your opinion. > > -- > Pat Connors, Sacramento CA > http://www.connorsgenealogy.com > > > > ------------------------------ > > Message: 4 > Date: Tue, 06 Feb 2007 12:44:11 -0500 > From: Patricia Geary <[email protected]> > Subject: Re: [ROOTSWEB-HELP] Microsoft Expression Web > To: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset="us-ascii"; format=flowed > > At 12:17 PM 2/6/2007, Pat Connors wrote: >> I am interested in this program. I currently use Frontpage 2003 >> and I >> am wondering if this program is seriously better than FP and worth >> the >> money. For those who upgraded to EW, I would appreciate your opinion. > > > YES, YES, YES! It creates valid code and makes CSS much easier to > work with. You can upgrade so the cost is less than purchase of the > full program. You can also download a free trial to see if you like > it > http://www.microsoft.com/products/expression/en/expression-web/ > default.mspx > > Investigate any of these links and feel free to contact me off list > if you have specific questions. > > http://any-expression.com/expression-web/tutorials/ (Be sure and > signup for the ezine) > > http://any-expression.com/expression-web/tips/ > > http://www.expression-web-designer-help.com/ > > http://expression-web.net/ > > pat > > ____________ > Pat Geary > http://www.family-genealogy-online.com/ > http://www.genealogy-web-creations.com/ > http://www.blog.family-genealogy-online.com/ > > > > ------------------------------ > > Message: 5 > Date: Tue, 6 Feb 2007 19:11:46 +0000 > From: "Hugh Watkins" <[email protected]> > Subject: Re: [ROOTSWEB-HELP] Help with moving files > To: [email protected] > Message-ID: > <[email protected]> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > if one or two use the file manager to create a new file in the new > place and > copy paste the code from old to new > > > Hugh W > > > > On 2/6/07, Patricia Geary <[email protected]> wrote: >> >> At 10:12 AM 2/6/2007, Terri wrote: >>> I would like to move files in the main file directory to a specific >>> directory. Is there a simple way to do this? >> >> >> Depends on what program you are going to use to move the files. >> Remember that moving files will NOT automatically change the links to >> those files unless you are using an editing program that will do it >> for you. - like FrontPage/Expression Web, Dreamweaver or maybe the >> free editors. I'm assuming you are talking about the actual site >> rather than files on your hard drive :-) >> >> pat >> >> >> ____________ >> Pat Geary >> http://www.family-genealogy-online.com/ >> http://www.genealogy-web-creations.com/ >> http://www.blog.family-genealogy-online.com/ >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> [email protected] with the word 'unsubscribe' >> without the >> quotes in the subject and the body of the message >> > > > > -- > a wonderful artist in Denmark > http://www.ingerlisekristoffersen.dk/ > > Beta blogger > http://snaps4.blogspot.com/ photographs and walks > > old blogger GENEALOGE > http://hughw36.blogspot.com/ MAIN BLOG > > > ------------------------------ > > Message: 6 > Date: Tue, 6 Feb 2007 14:24:09 -0500 > From: "Judy Florian" <[email protected]> > Subject: Re: [ROOTSWEB-HELP] Help with moving files > To: [email protected] > Message-ID: > <[email protected]> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > With Frontpage, you can drag & drop within Fp itself. Or, you can > open a > page and re-name it, sending it to the directory you want. It > *should* > recreate new links but check the site summary> broken links to make > sure. > When you re-upload, it will automatically upload new and delete old. > > Using any other program, you may need to do more manually. It > depends on > the program. > > If you choose to delete through Fileman, it's a good rule of thumb > to NOT > delete until AFTER you have successfully changed and uploaded the > changed > pages in the new folders. You'll have to make the manual changes > on your > PC, with whatever program you are using; or if you hand code, > you'll need to > do all that first. Re-upload through Fileman or ftp. Check the > new pages > and folders. Only after you are positive the changes are what you > want, > then delete the old pages / folders. > > Judy > > > On 2/6/07, Patricia Geary <[email protected]> wrote: >> >> At 10:12 AM 2/6/2007, Terri wrote: >>> I would like to move files in the main file directory to a specific >>> directory. Is there a simple way to do this? >> >> >> Depends on what program you are going to use to move the files. >> Remember that moving files will NOT automatically change the links to >> those files unless you are using an editing program that will do it >> for you. - like FrontPage/Expression Web, Dreamweaver or maybe the >> free editors. I'm assuming you are talking about the actual site >> rather than files on your hard drive :-) >> >> pat >> >> >> ____________ >> Pat Geary >> http://www.family-genealogy-online.com/ >> http://www.genealogy-web-creations.com/ >> http://www.blog.family-genealogy-online.com/ >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> [email protected] with the word 'unsubscribe' >> without the >> quotes in the subject and the body of the message >> > > > > -- > ~PRIMARY NAMES: ANTHONY, BAKER, FLOWERS, LANE, SEPTER~ > Washington Co PA free Websites: > http://freepages.genealogy.rootsweb.com/~florian > http://freepages.family.rootsweb.com/~florian > County Coordinator for http://www.rootsweb.com/~pawashin/ > Send mail to washington.co.pa.webmaster"AT"gmail.com > Researchers of Washington County PA, join our map: > http://www.frappr.com/researchingwashingtoncopa > Steve Irwin Warriors please sign map at: > http://www.frappr.com/steveirwinwarriors > > > ------------------------------ > > Message: 7 > Date: Tue, 6 Feb 2007 13:48:48 -0600 > From: Sandy <[email protected]> > Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) > To: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed > > > Are we certain that a living, breathing *person* is at the other end > of that <[email protected]> email addy? > It's pushing 24 hours since I sent a message - and still no word. > And I still can't upload files to my account. And the files that were > in my account are still missing. > > Can files be deleted and permissions reset "accidentally"? If not, > who has the ability to do that? I can't quite imagine anyone would > care to "hack" into a genealogy site, but then again, I can't figure > out what's causing this problem. > > I know we've had some server problems, but I don't recall ever > encountering anything quite like this in all these years. And that's > a lot of years, because I created this account back at the beginning > of time (a la Brian!) > > What do you do when <[email protected]> doesn't respond to email? > > -Sandy > > On Feb 5, 2007, at 6:12 PM, [email protected] wrote: > >> >> No, not really. This is all handled by staff in Utah now, so it >> would be >> during weekday work hours most likely. >> >> Joan >> >> ------------------------------- >> >> In a message dated 2/5/2007 7:10:04 PM Eastern Standard Time, >> [email protected] writes: >> >> I've done so. >> Have you any idea the amount of time ordinarily required for a >> response? >> >> -Sandy >> >> >> On Feb 5, 2007, at 4:23 PM, [email protected] wrote: >> >> Write to: [email protected] . >> >> Joan > --------------------------- > > > ------------------------------ > > Message: 8 > Date: Tue, 6 Feb 2007 14:54:03 EST > From: [email protected] > Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) > To: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 2/6/2007 2:50:18 PM Eastern Standard Time, > [email protected] writes: > > What do you do when <[email protected]> doesn't respond to > email? > > -Sandy > > > > ---- > Then you could go to the HelpDesk: http://helpdesk.rootsweb.com/ > form1.html > but I think you should wait more than 24 hours for a response > before doing > so. > There are not as many staffers as there used to be and replies, > no doubt, > may take a longer time than in the past. If you get no reply > within 3 days > of > sending your email to accounts, then post a query on the HelpDesk > and make > note that you wrote to accounts and received no reply. > > Joan > > > ------------------------------ > > Message: 9 > Date: Tue, 6 Feb 2007 14:10:25 -0600 > From: Sandy <[email protected]> > Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) > To: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed > > > Well, gee, in the meanwhile is it possible for me to get an answer > here to my questions as to what might be causing this problem? > > Can some technical "glitch" in the server delete all the files from > our accounts and re-set upload permissions "accidentally"? Is that > possible? Or can this sort of thing only be intentionally done by a > human? If the latter, then who would have the *ability* to do that > sort of thing to our individual accounts? > > While I'm attempting to get it "fixed," it would be nice to have some > idea as to what might've caused this to happen. At the risk of > sounding ungrateful, I guess I'm hoping for a little "help" from the > "help list." ;-) > > Thanks, > Sandy > > On Feb 6, 2007, at 1:54 PM, [email protected] wrote: > >> >> Then you could go to the HelpDesk: http://helpdesk.rootsweb.com/ >> form1.html >> but I think you should wait more than 24 hours for a response >> before doing so. >> There are not as many staffers as there used to be and replies, >> no doubt, >> may take a longer time than in the past. If you get no reply >> within 3 days of >> sending your email to accounts, then post a query on the HelpDesk >> and make >> note that you wrote to accounts and received no reply. >> >> Joan >> >> ------------------------------- >> To unsubscribe from the list, please send an email to ROOTSWEB-HELP- >> [email protected] with the word 'unsubscribe' without the quotes >> in the subject and the body of the message > > > > ------------------------------ > > Message: 10 > Date: Tue, 6 Feb 2007 15:21:16 EST > From: [email protected] > Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) > To: [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset="US-ASCII" > > > In a message dated 2/6/2007 3:12:54 PM Eastern Standard Time, > [email protected] writes: > > Well, gee, in the meanwhile is it possible for me to get an answer > here to my questions as to what might be causing this problem? > > > > ---- > I don't believe anyone other than staff can answer this question > for you. > I > would expect it had to have deliberately been done and staff would > have to > explain the reason for the action. Therefore, it isn't a question > that can > be > resolved on a list through peer to peer support. > > Joan > > > ------------------------------ > > Message: 11 > Date: Tue, 06 Feb 2007 15:22:42 -0500 > From: Patricia Geary <[email protected]> > Subject: Re: [ROOTSWEB-HELP] The "Forbidden Empty"? ;-) > To: [email protected], [email protected] > Message-ID: <[email protected]> > Content-Type: text/plain; charset="us-ascii"; format=flowed > > At 03:10 PM 2/6/2007, Sandy wrote: >> Can some technical "glitch" in the server delete all the files from >> our accounts and re-set upload permissions "accidentally"? Is that >> possible? Or can this sort of thing only be intentionally done by a >> human? If the latter, then who would have the *ability* to do that >> sort of thing to our individual accounts? > > > Anyone who has the username and password can sign on to your account > and make changes so it would depend on if anyone else has been > "working" on the account. I would think it was not a technical glitch > as no one else seems to be having a problem like yours. > > Is this your site http://www.rootsweb.com/~ncvance/ > > Is this also your site > > http://home.earthlink.net/~ncvance/ > > Are you forwarding one to the other? > > pat > > > ____________ > Pat Geary > http://www.family-genealogy-online.com/ > http://www.genealogy-web-creations.com/ > http://www.blog.family-genealogy-online.com/ > > > > ------------------------------ > > To contact the ROOTSWEB-HELP list administrator, send an email to > [email protected] > > To post a message to the ROOTSWEB-HELP mailing list, send an email to > [email protected] > > __________________________________________________________ > To unsubscribe from the list, please send an email to > [email protected] > with the word "unsubscribe" without the quotes in the subject and > the body > of the > email with no additional text. > > > End of ROOTSWEB-HELP Digest, Vol 2, Issue 9 > ******************************************* > > > > ------------------------------- > To unsubscribe from the list, please send an email to ROOTSWEB-HELP- > [email protected] with the word 'unsubscribe' without the quotes > in the subject and the body of the message