call direct the legal department, then helpdesk.rootsweb.com and spell it out in no uncertain terms the urgency. David Tyrone wrote: > hello, > > Although the powers that be at Rootsweb, didn't think this was or is a problem, we, at our *community* web-site certainly believe it is a major problem. > > Although it happened 2 months ago, we are still paying the price. It has cost us much in time and effort, and needless to say ....a very *Great* disappointment at the lack of help from Rootsweb. > > > Our web-techie states (Names removed) > ------------------------------------------------- > It was a hacker > They injected malicious code into the index pages using "I' frames. It > wouldn't have messed users around much, all it did was give these low-lifes > "pay-per-click" to a myriad of sleazy websites, which our visitors would be > unknowingly doing as these I frames were only 1 pixel in size so you > wouldn't know they were loading on the pages. > > I've removed the code, but they did screw up some pages, but now that > security is sorted I'll get on to it. > How the website got compromised we don't know, but there was no point in > fixing anything until such time as we obtained a new password. > > (someone) explained the situation to Rootsweb but seemingly they didn't understand the urgency of the issue. > > end of message > ---------------------------------------- > I simply cannot understand this, and would appreciate guidance and suggestions.We have worked on this site as a group of many folks, from a mailing list for over 5 years now and have lost alot of data. > > Thank-You for any and all help! > > > > > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message > >