I just joined this list. I've spent at least 4 hours this morning googling to see what I'm doing wrong or what I might inadvertently changed with Ipswitch. In a way, it's a relief to see that I am not the only one having problems logging into rootsweb this morning. Everything was fine last night. I am/have been able to get into my freepages account, but cannot log into my GenWeb pages to upload. Recent log shows: Finding Host users.rootsweb.com ... Connecting to 66.43.27.22:21 Connected to 66.43.27.22:21 in 0.078125 seconds, Waiting for Server Response 220 www.rootsweb.com FTP server (Version wu-2.6.2(1) Thu Mar 24 12:25:19 MST 2005) ready. Host type (1): Automatic Detect USER ohhamilt 331 Password required for ohhamilt. PASS (hidden) I did send a message to the HelpDesk, but not even an automated Reply has been rec'd yet. Linda B.