Sorry for lack of clarity. Here is the error log. STATUS:> Connect: Tuesday 15:42:32 09-07-2010 STATUS:> Connecting to users.rootsweb.com STATUS:> Connecting to users.rootsweb.com (ip = 66.43.27.22) STATUS:> Socket connected. Waiting for welcome message... 220---------- Welcome to Pure-FTPd ---------- 220-You are user number 12 of 300 allowed. 220-Local time is now 16:42. Server port: 21. 220-IPv6 connections are also welcome on this server. 220 You will be disconnected after 4 minutes of inactivity. STATUS:> Connected. Authenticating... COMMAND:> USER casgs 331 User casgs OK. Password required COMMAND:> PASS ******** 530 Login authentication failed ERROR:> Can't log in. Still trying... ERROR:> Can't log in. Disconnecting... STATUS:> Disconnect: Tuesday 15:42:42 09-07-2010 In a message dated 9/11/2010 8:52:52 A.M. Pacific Daylight Time, WJhonson@aol.com writes: Well when you try to connect what exactly is it not doing or doing that it should or shouldn't be doing ?